Chewy - Pet Food, Products, Supplies at Low Prices

About Chewy Inc Review Summary

Chewy is a fairly current entrant into the pet food as well as accessory market, but it’s promptly developed itself as a heavy hitter. It’s the largest devoted pet supply web site on the internet, with just Amazon showing itself to be a actual opposition.

The website prides itself on making things easy for the ordinary animal owner. It provides everything that you can possibly require to take care of your pet, even if it’s something much more exotic than a feline or dog, as well as it even fills up prescriptions. is one of the best solutions for locating obscure brand names, and it can normally get your goods to you in a day or 2. It’s not much assistance if you have an vacant cupboard and also a hungry family pet , and also it does not provide anything past pet products, putting them a action behind Amazon in that respect.

It also doesn’t have as numerous individual reviews as Amazon does, and it’s uncertain what, if anything, it does to vet the reviews that do exist.

If you’re a pet dog owner who’s willing to surrender the brick-and-mortar experience ( as well as you’re all right with not making any kind of impulse acquisitions by yourself behalf), Chewy is absolutely worth a appearance. Maintain reading for our extensive review.– A Quick Look

a tabby feline with collar lying on carpeted floor

Picture Credit: jkalea, Pixabay

Browse through Chewy


  • Wide selection
  • Affordable costs
  • Exceptional customer support


  • Limited variety of individual testimonials
  • No prompt satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has gratification facilities around the United States, so it’s able to quickly accomplish orders as they’re obtained. Usually speaking, you need to have the ability to obtain your stuff within 48 hrs of placing your order.

pet waiting on the home window

Picture: Pikist

It’s not the same as having the ability to drive down to the shop to grab what you require, however you shouldn’t need to wait lengthy to get your things. The quick turn-around time makes it a convenient alternative for family pet proprietors who can intend a day or more in advance.

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It Pushes Subscriptions Hard

Chewy offers membership services, where you can establish it up to make sure that it immediately sends you a brand-new order after a fixed quantity of time. That allows you to maintain a constant supply of food handy without needing to keep in mind to buy it whenever.

To encourage proprietors to capitalize on their subscription solution, Chewy deals a 5% price cut on each order. It’s a great means to save money on something that you’re mosting likely to get, anyhow.

It’s a win-win for both the customers and also the business. Customers conserve cash as well as trouble, while Chewy locks their customer base in for weeks at once.

If you neglect to terminate, you can be on the hook for undesirable materials. Luckily, their return policy is generous, so all it will certainly cost you is a little bit of hassle.

It Offers Prescription Medications

You can send the prescription to Chewy as well as it’ll fill it for you if your animal takes a medication routinely. This will likely be less expensive than going through your vet or neighborhood drug store, and you can obtain automated refills in order to decrease the aggravation to you.

Best of all, it’ll also contact your veterinarian for you to get the prescription filled up, so all you need to do is provide your physician’s info.

sick pet dog

Credit History: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of inquiries or issues , it has partners on-line 24 hrs a day, 7 days a week, so you can talk with them to get the info you need. It additionally has agents available by phone if you want to speak with someone in person, although those hours are a lot more minimal.

The team absolutely bends over backward to make sure you’re pleased. They’ll do practically anything to make their consumers delighted.

The only problem we’ve found pertaining to customer support is that if you have a difficult issue, you’ll likely obtain a different representative every time you reach out. That implies you’ll need to discuss the situation multiple times, rather than having a devoted representative see your trouble via to the end.

Funny pug pet dog with guy hands in candy striped sweatshirt in headphones_dean drobot_shutterstock

Credit Score: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return items a complete year after acquisition, which is exceptionally generous. That gives you time to see if your animal will certainly require to a new food, as an example, before having to make any kind of choices regarding keeping it.

On the other hand, it does not approve returns on prescription medications unless there’s an issue with them, such as damage or a flaw. In that situation, it’ll refine a replacement but not a refund.

The various other issue with their return plan is that it uses FedEx to handle whatever. That can produce headache, as you’ll have to find a FedEx area to send your things back. It provides you an unnecessary task, however at least you have a ton of time to make the return.divider 9


How do Chewy’s costs contrast to other sites?

Normally, it’s on the same level with various other sites. The rates will certainly vary depending upon which item you’re checking out, of course, but you’ll normally locate them to be equal to those of other significant services.

Does it charge for shipping?

Shipping is cost-free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 flat rate.

Does it offer products for all family pets or simply dogs as well as pet cats ?

Cats and pet dogs definitely represent the mass of their selection, but it likewise has actually devoted categories for fish, birds, reptiles, horses, as well as various other small pets like gerbils and also hamsters.

The biggest oversight it has is snakes. If you have a serpent, you’ll have to hope that the equipment Chewy deals for other reptiles will certainly suit your functions; otherwise, you’ll require to locate a different distributor.

What forms of repayment does it accept?

It takes all significant bank card, in addition to PayPal and Chewy present cards.Divider 4

What the Users Say

While you can find out much about a solution by browsing their website, we really feel the most effective means to evaluate it is by seeing what the majority of users claim about it. It’s the best way to get a broad view of the typical customer’s experience with the service as well as count on their reviews.

In looking at Chewy evaluations from individuals and also online forum discussions, we’ve discovered that people are typically satisfied with their experiences utilizing Chewy The selection is superb, the prices are affordable, and the auto-ship attribute is absolutely hassle-free.

The biggest complaints we located when checking out Chewy testimonials centered around a absence of global delivery and also delays in distribution. It needs to be noted, though, that many delivery delays are because of troubles with satisfaction, as well as these are typically on the producer’s end. Chewy does its best to give you a lot of breakthrough notice in case there’s an concern, though.

Most individuals value exactly how easy it is to take care of Chewy if there’s a problem with your order, as well as they commonly discover its customer service reps to be knowledgeable, valuable, and also respectful. It can be challenging to solve your issue if it’s something that requires a manager’s treatment.

Inevitably, lots of people appear to appreciate using Chewy, and it has a faithful consumer base. While it is nominally in competitors with Amazon, lots of people make use of the solutions mutually; nonetheless, it appears that a lot of pet dog owners begin shopping on Chewy and also only change to Amazon if Chewy doesn’t have what they need.

See Chewy.

Chewy Review– In Conclusion

As we’ve defined in our Chewy evaluation above, they’re not excellent, but Chewy is among the best online pet supply firms around. It has a wide option of products for a wide range of family pets, and its rates remain in line with other major providers. The shipping is fast, low-cost, and also problem-free, and its customer care is superior.

You will not constantly find what you’re searching for on Chewy, however, and it can be hard to get intricate troubles resolved immediately. The good news is, though, their charitable return policy provides you lots of time to get points ironed out.

It might not replace regular runs to the pet shop right now, yet Chewy is doing whatever that it can to make looking for your pet dog as convenient as possible.

The most significant complaints we located when looking via Chewy reviews centered around a absence of worldwide shipping and also delays in distribution. Chewy does its best to offer you lots of breakthrough notice in instance there’s an issue.

As we’ve defined in our Chewy testimonial above, they’re not ideal, however Chewy is one of the best online pet supply companies around. It has a wide choice of products for a large range of animals, as well as its prices are in line with various other major suppliers. The delivery is quickly, economical, as well as hassle-free, and also its consumer service is first-class.

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