Chewy - Pet Food, Products, Supplies at Low Prices

Acana Heritage Meats Chewy Review Summary

Chewy is a relatively recent participant right into the pet food and also accessory market, yet it’s promptly developed itself as a heavy hitter. It’s the largest devoted animal supply site online, with just Amazon verifying itself to be a real challenger.

The site prides itself on making points very easy for the average pet dog proprietor. It provides every little thing that you might potentially require to take care of your animal, even if it’s something much more exotic than a cat or pet, and also it also fills up prescriptions. is just one of the most effective services for finding odd brands, and also it can normally get your products to you in a day or 2. Nonetheless, it’s not much help if you have a starving animal and also an empty cabinet , and also it does not use anything past pet goods, placing them a step behind Amazon in that respect.

It also doesn’t have as many customer evaluates as Amazon does, as well as it’s unclear what, if anything, it does to vet the reviews that do exist.

If you’re a pet owner who’s prepared to surrender the brick-and-mortar experience ( as well as you’re fine with not making any impulse acquisitions on your own behalf), Chewy is most definitely worth a appearance. Maintain reading for our extensive review.– A Quick Look

a tabby pet cat with collar resting on carpeted flooring

Photo Credit: jkalea, Pixabay

Go to Chewy


  • Wide option
  • Affordable costs
  • Superb client service


  • Limited number of customer reviews
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has gratification centers all over the United States, so it’s able to rapidly accomplish orders as they’re gotten. Typically talking, you should have the ability to obtain your stuff within 48 hrs of placing your order.

pet dog waiting on the home window

Image: Pikist

It’s not the same as being able to drive down to the store to pick up what you require, however you shouldn’t have to wait lengthy to obtain your stuff. The quick turn-around time makes it a practical choice for family pet proprietors who can prepare a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy deals subscription solutions, where you can set it up to make sure that it instantly sends you a brand-new order after a predetermined quantity of time. That permits you to maintain a steady supply of food handy without having to bear in mind to order it every single time.

To motivate proprietors to capitalize on their membership service, Chewy offers a 5% discount on each order. It’s a terrific method to conserve cash on something that you’re going to get, anyhow.

It’s a win-win for both the consumers and also the business. Consumers save cash as well as bother, while Chewy locks their client base in for weeks at once.

Nevertheless, if you fail to remember to terminate, you can be responsible for undesirable products. The good news is, their return policy is generous, so all it will cost you is a little bit of inconvenience.

It Offers Prescription Medications

If your pet takes a medication on a regular basis, you can send the prescription to Chewy and also it’ll fill it for you. This will likely be less expensive than experiencing your vet or neighborhood pharmacy, as well as you can obtain automatic refills in order to minimize the inconvenience to you.

Most importantly, it’ll even contact your veterinarian for you to get the prescription filled up, so all you have to do is offer your doctor’s info.

ill pet

Credit Scores: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any issues or questions , it has partners on the internet 24 hours a day, 7 days a week, so you can chat with them to get the details you require. It likewise has agents offered by phone if you want to speak with someone in person, although those hrs are much more restricted.

The group genuinely strives to make sure you’re pleased. They’ll do practically anything to make their clients happy.

The only problem we’ve located regarding customer care is that if you have a challenging concern, you’ll likely obtain a various agent whenever you reach out. That implies you’ll need to describe the situation several times, as opposed to having a committed agent see your issue through to the end.

Funny pug canine with guy hands in striped coat in headphones_dean drobot_shutterstock

Credit Scores: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return items a full year after purchase, which is very generous. That gives you time to see if your family pet will require to a brand-new food, as an example, prior to having to make any type of decisions regarding maintaining it.

On the other hand, it doesn’t approve returns on prescription medications unless there’s an issue with them, such as damages or a defect. In that case, it’ll process a substitute but not a reimbursement.

The other issue with their return plan is that it makes use of FedEx to manage every little thing. That can produce problem, as you’ll need to locate a FedEx place to send your things back. It provides you an unnecessary errand, however at the very least you have a lots of time to make the return.divider 9


How do Chewy’s prices compare to various other sites?

Generally, it’s on par with various other websites. The costs will differ depending on which item you’re looking at, naturally, but you’ll usually discover them to be equal to those of various other significant solutions.

Does it charge for shipping?

Shipping is complimentary on orders over $49. For all orders under that threshold, you’ll pay a $4.95 flat price.

Does it use items for all family pets or simply pets and felines ?

Dogs as well as pet cats absolutely stand for the bulk of their selection, but it also has devoted classifications for fish, birds, reptiles, horses, and various other little pet dogs like gerbils and also hamsters.

The greatest oversight it has is serpents. If you have a serpent, you’ll have to really hope that the equipment Chewy offers for various other reptiles will certainly fit your purposes; otherwise, you’ll require to discover a different supplier.

What kinds of payment does it approve?

It takes all major charge card, along with PayPal as well as Chewy gift cards.Divider 4

What the Users Say

While you can learn much regarding a service by reading their internet site, we really feel the most effective means to judge it is by seeing what many users claim regarding it. It’s the best way to get a broad view of the typical user’s experience with the service as well as depend on their testimonials.

In considering Chewy testimonials from users and also online forum conversations, we’ve found that people are usually happy with their experiences utilizing Chewy The selection is outstanding, the rates are affordable, as well as the auto-ship attribute is absolutely hassle-free.

When looking through Chewy reviews centered around a lack of global shipping and also hold-ups in shipment, the biggest complaints we found. It must be kept in mind, though, that the majority of delivery delays result from troubles with gratification, and also these are generally on the maker’s end. Chewy does its best to offer you lots of development notification in case there’s an issue.

Many people appreciate how very easy it is to handle Chewy if there’s a issue with your order, and they commonly discover its customer care representatives to be experienced, valuable, and also respectful. Nonetheless, it can be hard to solve your trouble if it’s something that calls for a manager’s treatment.

Ultimately, most individuals appear to delight in making use of Chewy, and also it has a loyal client base. While it is nominally in competition with Amazon, many individuals make use of the services mutually; nevertheless, it seems that the majority of pet owners begin going shopping on Chewy and only switch over to Amazon if Chewy doesn’t have what they need.

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Chewy Review– In Conclusion

As we’ve described in our Chewy evaluation above, they’re not ideal, but Chewy is one of the most effective online pet dog supply firms around. It has a wide selection of items for a wide variety of animals, as well as its costs remain in line with various other major suppliers. The shipping is quick, affordable, and also problem-free, as well as its client service is excellent.

You will not constantly find what you’re trying to find on Chewy, however, and it can be hard to get intricate issues addressed immediately. Though, their generous return plan provides you plenty of time to get things sorted out.

It might not change routine go to the pet shop right now, yet Chewy is doing every little thing that it can to make looking for your pet as convenient as feasible.

The most significant grievances we discovered when looking through Chewy evaluations focused around a lack of worldwide delivery and hold-ups in shipment. Chewy does its finest to provide you plenty of advancement notice in case there’s an problem.

As we’ve defined in our Chewy testimonial above, they’re not best, yet Chewy is one of the best online family pet supply business around. It has a broad option of products for a vast selection of pet dogs, as well as its costs are in line with various other major suppliers. The delivery is quickly, affordable, and problem-free, and its consumer service is top-notch.

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