Chewy - Pet Food, Products, Supplies at Low Prices

Altons Browns The Chewy Review Summary

Chewy is a fairly recent participant into the pet food and accessory market, however it’s rapidly established itself as a heavy hitter. It’s the biggest committed family pet supply site on the net, with just Amazon showing itself to be a real challenger.

The website prides itself on making things very easy for the average pet proprietor. It uses whatever that you can perhaps require to deal with your pet, even if it’s something more unique than a feline or dog, and it even fills up prescriptions. is among the most effective services for discovering unknown brands, as well as it can generally get your goods to you in a day or two. Nevertheless, it’s very little aid if you have an vacant cupboard and also a starving animal , as well as it doesn’t use anything past animal goods, putting them a action behind Amazon in that respect.

It likewise doesn’t have as several customer reviews as Amazon does, and also it’s unclear what, if anything, it does to veterinarian the evaluations that do exist.

If you’re a animal proprietor that’s willing to give up the brick-and-mortar experience ( and also you’re okay with not making any impulse purchases on your own behalf), Chewy is absolutely worth a appearance. Keep checking out for our comprehensive review.– A Quick Look

a tabby pet cat with collar pushing carpeted flooring

Photo Credit: jkalea, Pixabay

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  • Wide choice
  • Competitive costs
  • Excellent customer service


  • Restricted variety of user testimonials
  • No prompt satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment centers throughout the United States, so it’s able to rapidly accomplish orders as they’re gotten. Typically speaking, you should have the ability to obtain your things within 48 hours of placing your order.

canine waiting on the home window

Image: Pikist

It’s not the same as being able to drive to the store to pick up what you require, yet you should not have to wait lengthy to obtain your things. The quick turn-around time makes it a practical option for pet dog proprietors that can prepare a day or 2 in advance.

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It Pushes Subscriptions Hard

Chewy offers registration services, where you can establish it up to make sure that it immediately sends you a brand-new order after a established quantity of time. That enables you to maintain a constant supply of food accessible without having to remember to get it whenever.

To encourage proprietors to capitalize on their subscription service, Chewy deals a 5% price cut on each order. It’s a great means to conserve cash on something that you’re mosting likely to get, anyway.

It’s a win-win for both the customers and the company. Customers save cash and also trouble, while Chewy locks their client base in for weeks at once.

However, if you forget to terminate, you can be responsible for unwanted materials. Thankfully, their return policy is generous, so all it will certainly cost you is a little hassle.

It Offers Prescription Medications

If your animal takes a medication consistently, you can submit the prescription to Chewy and it’ll load it for you. This will likely be cheaper than undergoing your veterinarian or regional drug store, as well as you can get automatic refills in order to lessen the trouble to you.

Most importantly, it’ll even call your veterinarian for you to get the prescription loaded, so all you have to do is offer your doctor’s information.

sick dog

Credit Scores: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of worries or inquiries , it has affiliates on the internet 24 hours a day, 7 days a week, so you can chat with them to get the info you require. It also has reps available by phone if you want to speak with someone in person, although those hrs are much more minimal.

The group genuinely strives to make sure you’re pleased. They’ll do just about anything to make their customers delighted.

The only problem we’ve located regarding customer care is that if you have a complicated problem, you’ll likely obtain a various rep every single time you reach out. That indicates you’ll have to discuss the situation multiple times, rather than having a devoted agent see your issue through to the end.

Amusing pug canine with guy hands in candy striped sweater in headphones_dean drobot_shutterstock

Credit Report: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return products a full year after acquisition, which is extremely generous. That gives you time to see if your animal will certainly take to a brand-new food, as an example, before needing to make any decisions regarding maintaining it.

On the other hand, it doesn’t accept returns on prescription drugs unless there’s an problem with them, such as damage or a issue. Because case, it’ll refine a replacement but not a refund.

The various other problem with their return plan is that it uses FedEx to handle everything. That can create hassle, as you’ll have to locate a FedEx place to send your stuff back. It provides you an unneeded errand, yet at least you have a lots of time to make the return.divider 9


How do Chewy’s prices compare to various other sites?

Commonly, it’s on the same level with various other websites. The rates will differ relying on which product you’re considering, certainly, however you’ll usually locate them to be equal to those of other major solutions.

Does it bill for delivery?

Shipping is free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level rate.

Does it provide products for all pet dogs or just pet dogs and also pet cats ?

Dogs as well as pet cats absolutely represent the mass of their choice, but it also has actually committed groups for fish, birds, reptiles, horses, and other little family pets like gerbils and also hamsters.

The greatest oversight it has is serpents. If you have a serpent, you’ll need to hope that the gear Chewy offers for various other reptiles will certainly match your objectives; or else, you’ll require to find a various supplier.

What kinds of repayment does it approve?

It takes all major credit cards, along with PayPal as well as Chewy present cards.Divider 4

What the Users Say

While you can discover much regarding a service by browsing their site, we feel the most effective method to evaluate it is by seeing what a lot of users claim about it. It’s the very best means to get a broad view of the ordinary individual’s experience with the service and also trust their testimonials.

In considering Chewy evaluations from individuals as well as discussion forum conversations, we’ve found that individuals are usually happy with their experiences making use of Chewy The option is outstanding, the prices are affordable, and the auto-ship function is definitely hassle-free.

The largest complaints we found when looking through Chewy reviews focused around a absence of international shipping and delays in delivery. It should be noted, though, that most shipping delays are because of troubles with fulfillment, and these are generally on the producer’s end. Chewy does its best to give you lots of advancement notice in situation there’s an issue.

Most people value how simple it is to manage Chewy if there’s a issue with your order, and also they normally discover its customer service agents to be educated, valuable, as well as courteous. It can be challenging to solve your trouble if it’s something that requires a supervisor’s intervention.

Ultimately, lots of people seem to delight in utilizing Chewy, and also it has a faithful consumer base. While it is nominally in competitors with Amazon, many individuals use the solutions reciprocally; however, it appears that the majority of pet dog owners start going shopping on Chewy and also just switch over to Amazon if Chewy does not have what they require.

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Chewy Review– In Conclusion

As we’ve explained in our Chewy evaluation above, they’re not excellent, yet Chewy is among the most effective online animal supply companies around. It has a broad choice of items for a wide array of pet dogs, and also its rates are in line with various other significant providers. The delivery is quickly, inexpensive, as well as easy, as well as its customer service is first-class.

You won’t always find what you’re looking for on Chewy, however, as well as it can be difficult to obtain complex problems resolved quickly. Luckily, though, their charitable return policy provides you a lot of time to get things figured out.

It might not change routine go to the pet store right now, however Chewy is doing whatever that it can to make searching for your family pet as convenient as possible.

The most significant grievances we discovered when looking through Chewy reviews focused around a absence of international delivery and delays in delivery. Chewy does its finest to provide you plenty of advancement notification in case there’s an issue.

As we’ve described in our Chewy testimonial above, they’re not best, but Chewy is one of the best online pet dog supply business around. It has a broad option of products for a vast range of pet dogs, and its prices are in line with other major providers. The shipping is fast, cheap, as well as easy, and its client solution is excellent.

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