Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Acquisition By Petsmart Review Summary

Chewy is a fairly current participant into the pet food as well as accessory market, however it’s rapidly established itself as a heavy hitter. It’s the largest specialized family pet supply site online, with just Amazon proving itself to be a actual opposition.

The site prides itself on making points very easy for the average pet dog proprietor. It offers everything that you might potentially need to deal with your pet, even if it’s something a lot more exotic than a feline or pet, and it also loads prescriptions. is one of the best services for discovering odd brand names, as well as it can normally get your products to you in a day or two. It’s not much aid if you have a hungry pet dog and an empty cupboard , and it does not use anything past animal products, placing them a action behind Amazon in that regard.

It additionally doesn’t have as several individual examines as Amazon does, and also it’s unclear what, if anything, it does to vet the evaluations that do exist.

If you’re a pet dog owner that’s eager to give up the brick-and-mortar experience (and you’re okay with not making any type of impulse acquisitions on your own part), Chewy is most definitely worth a appearance. Keep reading for our extensive review.– A Quick Look

a tabby pet cat with collar pushing carpeted floor

Image Credit: jkalea, Pixabay

Browse through Chewy


  • Wide selection
  • Competitive costs
  • Excellent client service


  • Restricted variety of user testimonials
  • No prompt gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment facilities throughout the United States, so it’s able to rapidly meet orders as they’re obtained. Typically talking, you need to be able to obtain your things within 48 hrs of putting your order.

pet dog waiting on the home window

Image: Pikist

It’s not the same as being able to drive to the store to grab what you need, yet you shouldn’t need to wait long to obtain your things. The quick turnaround time makes it a convenient choice for family pet owners that can prepare a day or more in advance.

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It Pushes Subscriptions Hard

Chewy deals subscription solutions, where you can establish it up to make sure that it immediately sends you a new order after a predetermined amount of time. That enables you to keep a stable supply of food accessible without needing to keep in mind to buy it every single time.

To urge proprietors to capitalize on their subscription service, Chewy deals a 5% price cut on each order. It’s a great means to save money on something that you’re going to get, anyhow.

It’s a win-win for both the clients as well as the business. Clients conserve money and also bother, while Chewy locks their consumer base in for weeks each time.

If you forget to cancel, you can be on the hook for undesirable products. Luckily, their return plan is generous, so all it will certainly cost you is a little headache.

It Offers Prescription Medications

You can send the prescription to Chewy and also it’ll fill it for you if your family pet takes a drug consistently. This will likely be less expensive than experiencing your vet or local drug store, as well as you can obtain automatic refills in order to reduce the aggravation to you.

Most importantly, it’ll even contact your vet for you to get the prescription loaded, so all you need to do is give your physician’s info.

sick canine

Credit: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of concerns or problems , it has associates on-line 24 hrs a day, 7 days a week, so you can talk with them to get the details you need. It additionally has reps readily available by phone if you wish to speak with somebody personally, although those hours are a lot more minimal.

The team genuinely bends over backward to ensure you’re satisfied. They’ll do nearly anything to make their clients pleased.

The only concern we’ve located regarding customer support is that if you have a difficult issue, you’ll likely get a different agent every single time you reach out. That implies you’ll have to describe the situation multiple times, as opposed to having a dedicated agent see your problem via throughout.

Funny pug dog with male hands in striped sweatshirt in headphones_dean drobot_shutterstock

Credit Score: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return things a full year after acquisition, which is exceptionally generous. That provides you time to see if your pet dog will certainly take to a new food, for example, before having to make any choices concerning keeping it.

On the other hand, it does not approve returns on prescription medicines unless there’s an problem with them, such as damages or a issue. Because case, it’ll process a substitute yet not a refund.

The various other issue with their return policy is that it makes use of FedEx to deal with whatever. That can develop problem, as you’ll have to find a FedEx area to send your things back. It offers you an unneeded task, yet at the very least you have a ton of time to make the return.divider 9


Exactly how do Chewy’s rates compare to various other websites?

Generally, it’s on par with various other sites. The costs will certainly differ relying on which product you’re looking at, of course, but you’ll usually find them to be equal to those of other significant solutions.

Does it bill for shipping?

Shipping is free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level rate.

Does it use goods for all pet dogs or simply cats and dogs ?

Dogs and also pet cats definitely represent the bulk of their selection, but it additionally has actually committed classifications for fish, birds, reptiles, equines, and other little pets like gerbils as well as hamsters.

The most significant oversight it has is serpents. If you have a snake, you’ll need to hope that the gear Chewy offers for other reptiles will certainly fit your purposes; or else, you’ll require to find a various vendor.

What types of settlement does it accept?

It takes all major bank card, along with PayPal and Chewy present cards.Divider 4

What the Users Say

While you can discover much about a service by browsing their web site, we really feel the most effective means to evaluate it is by seeing what a lot of customers say concerning it. It’s the best method to obtain a broad view of the average customer’s experience with the service and also depend on their evaluations.

In checking out Chewy testimonials from customers and also online forum conversations, we’ve found that people are normally delighted with their experiences using Chewy The selection is superb, the prices are competitive, and the auto-ship feature is certainly hassle-free.

The greatest problems we found when looking through Chewy reviews focused around a absence of international delivery as well as delays in shipment. It ought to be kept in mind, though, that the majority of delivery hold-ups are because of issues with gratification, as well as these are normally on the maker’s end. Chewy does its ideal to give you lots of advance notice in case there’s an concern.

Many people value exactly how simple it is to handle Chewy if there’s a issue with your order, as well as they typically locate its customer care reps to be well-informed, helpful, and polite. However, it can be tough to resolve your issue if it’s something that needs a manager’s treatment.

Ultimately, many people appear to delight in utilizing Chewy, and also it has a devoted client base. While it is nominally in competitors with Amazon, many individuals make use of the solutions interchangeably; nevertheless, it appears that most animal proprietors start shopping on Chewy and also only switch over to Amazon if Chewy doesn’t have what they require.

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Chewy Review– In Conclusion

As we’ve explained in our Chewy testimonial over, they’re not perfect, but Chewy is among the best online pet supply firms around. It has a wide choice of products for a wide array of pets, and also its prices are in line with other major distributors. The shipping is quickly, low-cost, and problem-free, and its customer service is top-notch.

You will not constantly find what you’re searching for on Chewy, however, and it can be challenging to get complicated problems addressed without delay. Though, their generous return plan gives you lots of time to obtain points sorted out.

It may not change routine runs to the pet store just yet, however Chewy is doing everything that it can to make searching for your pet dog as practical as feasible.

The most significant issues we found when looking via Chewy testimonials focused around a lack of worldwide delivery and also hold-ups in shipment. Chewy does its best to offer you plenty of advance notice in instance there’s an problem.

As we’ve explained in our Chewy review over, they’re not ideal, however Chewy is one of the finest online pet dog supply firms around. It has a wide option of items for a wide range of animals, and also its costs are in line with other major providers. The delivery is quick, low-cost, as well as problem-free, as well as its client service is first-class.

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