Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Animal Store Review Summary

Chewy is a reasonably current entrant right into the pet food and accessory market, however it’s promptly developed itself as a heavy hitter. It’s the largest dedicated animal supply site on the net, with only Amazon confirming itself to be a actual challenger.

The website prides itself on making points very easy for the typical pet proprietor. It supplies everything that you might potentially require to deal with your animal, even if it’s something more exotic than a cat or pet dog, and also it even loads prescriptions. is just one of the best solutions for discovering odd brand names, and it can generally obtain your items to you in a day or two. It’s not much help if you have an vacant cupboard as well as a hungry pet , as well as it does not provide anything beyond pet dog goods, placing them a action behind Amazon in that respect.

It likewise doesn’t have as lots of user evaluates as Amazon does, and it’s vague what, if anything, it does to veterinarian the reviews that do exist.

If you’re a family pet owner that’s prepared to give up the brick-and-mortar experience ( as well as you’re alright with not making any kind of impulse purchases on your own behalf), Chewy is most definitely worth a look. Keep checking out for our comprehensive review.– A Quick Look

a tabby pet cat with collar resting on carpeted floor

Picture Credit: jkalea, Pixabay

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  • Wide option
  • Competitive rates
  • Excellent customer support


  • Minimal number of customer evaluations
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment facilities throughout the United States, so it’s able to swiftly meet orders as they’re obtained. Usually talking, you ought to be able to get your stuff within 48 hours of putting your order.

dog waiting on the window

Image: Pikist

It’s not the same as having the ability to drive down to the shop to pick up what you need, but you should not have to wait lengthy to obtain your stuff. The quick turnaround time makes it a practical alternative for animal proprietors that can plan a day or two ahead.

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It Pushes Subscriptions Hard

Chewy offers membership solutions, where you can set it up to make sure that it immediately sends you a new order after a fixed quantity of time. That allows you to maintain a constant supply of food accessible without having to remember to order it each time.

To motivate owners to benefit from their membership solution, Chewy deals a 5% price cut on each order. It’s a great way to conserve money on something that you’re mosting likely to acquire, anyway.

It’s a win-win for both the clients and the company. Clients save money and also bother, while Chewy locks their consumer base in for weeks each time.

If you forget to cancel, you can be on the hook for unwanted supplies. The good news is, their return plan is generous, so all it will certainly cost you is a bit of headache.

It Offers Prescription Medications

You can send the prescription to Chewy and also it’ll load it for you if your family pet takes a medicine on a regular basis. This will likely be cheaper than experiencing your vet or local pharmacy, and you can obtain automated refills in order to lessen the hassle to you.

Most importantly, it’ll also call your vet for you to obtain the prescription filled up, so all you need to do is offer your physician’s information.

unwell pet

Debt: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any concerns or inquiries , it has affiliates online 24 hrs a day, 7 days a week, so you can chat with them to obtain the info you need. It additionally has reps readily available by phone if you wish to talk with a person in person, although those hrs are more restricted.

The team genuinely strives to see to it you’re satisfied. They’ll do nearly anything to make their customers happy.

The only concern we’ve discovered relating to customer support is that if you have a complex issue, you’ll likely obtain a different agent whenever you connect. That means you’ll have to clarify the situation several times, rather than having a specialized agent see your issue through to the end.

Amusing pug dog with guy hands in striped sweatshirt in headphones_dean drobot_shutterstock

Credit Score: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return things a complete year after purchase, which is very generous. That offers you time to see if your family pet will certainly take to a brand-new food, as an example, before needing to make any kind of choices about maintaining it.

On the other hand, it does not approve returns on prescription drugs unless there’s an concern with them, such as damages or a defect. In that instance, it’ll refine a substitute however not a refund.

The other issue with their return policy is that it makes use of FedEx to deal with whatever. That can produce inconvenience, as you’ll need to locate a FedEx area to send your things back. It provides you an unnecessary duty, but at least you have a ton of time to make the return.divider 9


Just how do Chewy’s rates contrast to various other websites?

Typically, it’s on par with other sites. The costs will differ relying on which product you’re considering, naturally, yet you’ll usually discover them to be equal to those of other major services.

Does it bill for delivery?

Shipping is totally free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level price.

Does it offer goods for all family pets or just dogs and pet cats ?

Dogs and pet cats definitely stand for the mass of their selection, but it likewise has dedicated groups for fish, birds, reptiles, horses, and also other small pet dogs like gerbils as well as hamsters.

The most significant oversight it has is serpents. If you have a serpent, you’ll need to really hope that the gear Chewy deals for various other reptiles will suit your purposes; otherwise, you’ll need to locate a different supplier.

What types of repayment does it accept?

It takes all major bank card, in addition to PayPal and also Chewy gift cards.Divider 4

What the Users Say

While you can discover much regarding a service by browsing their web site, we really feel the most effective method to judge it is by seeing what a lot of users claim regarding it. It’s the best way to get a broad view of the average customer’s experience with the solution as well as depend on their testimonials.

In checking out Chewy reviews from customers and also discussion forum discussions, we’ve found that individuals are typically satisfied with their experiences utilizing Chewy The option is excellent, the rates are competitive, as well as the auto-ship feature is certainly convenient.

The most significant issues we located when browsing Chewy evaluations centered around a absence of international shipping and hold-ups in delivery. It ought to be noted, though, that the majority of shipping delays are because of problems with fulfillment, and these are normally on the manufacturer’s end. Chewy does its finest to offer you plenty of development notification in case there’s an concern, however.

Lots of people appreciate exactly how easy it is to deal with Chewy if there’s a issue with your order, and they typically find its customer support agents to be well-informed, valuable, and polite. However, it can be hard to resolve your trouble if it’s something that requires a supervisor’s treatment.

Eventually, lots of people seem to enjoy utilizing Chewy, and it has a loyal client base. While it is nominally in competitors with Amazon, many individuals use the solutions interchangeably; nevertheless, it appears that most pet owners begin shopping on Chewy as well as only change to Amazon if Chewy doesn’t have what they require.

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Chewy Review– In Conclusion

As we’ve explained in our Chewy review over, they’re not ideal, yet Chewy is just one of the very best online animal supply firms around. It has a broad option of items for a variety of pet dogs, and also its costs remain in line with various other major providers. The delivery is quickly, economical, as well as problem-free, as well as its customer service is superior.

You won’t constantly discover what you’re searching for on Chewy, though, as well as it can be difficult to get intricate issues solved immediately. However, their generous return plan offers you plenty of time to get things sorted out.

It may not replace routine go to the pet store just yet, yet Chewy is doing whatever that it can to make looking for your pet dog as practical as possible.

The greatest complaints we discovered when looking with Chewy evaluations centered around a absence of global delivery and hold-ups in shipment. Chewy does its ideal to offer you plenty of development notification in situation there’s an concern.

As we’ve explained in our Chewy testimonial over, they’re not perfect, yet Chewy is one of the ideal online pet dog supply business around. It has a broad selection of items for a broad variety of pet dogs, and its prices are in line with other major providers. The delivery is fast, inexpensive, and also problem-free, and also its customer service is excellent.

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