Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Bellevue Review Summary

Chewy is a relatively recent entrant right into the pet food and also accessory market, however it’s rapidly established itself as a heavy hitter. It’s the largest devoted animal supply site online, with just Amazon proving itself to be a real challenger.

The site prides itself on making points easy for the average animal owner. It offers every little thing that you might perhaps need to deal with your animal, even if it’s something a lot more unique than a pet cat or dog, as well as it even fills up prescriptions. is one of the most effective services for discovering rare brand names, as well as it can usually obtain your products to you in a day or 2. Nevertheless, it’s not much aid if you have an empty cabinet and a hungry family pet , and also it doesn’t offer anything beyond pet dog items, placing them a step behind Amazon in that respect.

It additionally doesn’t have as numerous customer assesses as Amazon does, as well as it’s vague what, if anything, it does to vet the reviews that do exist.

If you’re a pet owner who’s prepared to give up the brick-and-mortar experience ( and also you’re fine with not making any kind of impulse acquisitions on your own behalf), Chewy is most definitely worth a appearance. Keep reading for our thorough review.– A Quick Look

a tabby feline with collar resting on carpeted flooring

Photo Credit: jkalea, Pixabay

Browse through Chewy


  • Wide option
  • Competitive rates
  • Superb customer care


  • Restricted variety of customer reviews
  • No immediate satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment facilities around the United States, so it’s able to promptly fulfill orders as they’re gotten. Normally talking, you ought to be able to obtain your things within 48 hrs of putting your order.

dog waiting on the window

Image: Pikist

It’s not the like being able to drive down to the shop to pick up what you require, but you should not need to wait long to get your stuff. The quick turnaround time makes it a practical choice for pet dog proprietors who can intend a day or more ahead.

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It Pushes Subscriptions Hard

Chewy deals subscription solutions, where you can establish it up to make sure that it instantly sends you a new order after a fixed amount of time. That enables you to keep a stable supply of food available without having to remember to get it every single time.

To motivate proprietors to take advantage of their membership service, Chewy deals a 5% price cut on each order. It’s a great way to conserve cash on something that you’re mosting likely to buy, anyway.

It’s a win-win for both the clients and also the company. Clients conserve cash and also bother, while Chewy locks their consumer base in for weeks at a time.

If you fail to remember to cancel, you can be on the hook for undesirable supplies. Luckily, their return policy is generous, so all it will cost you is a little bit of headache.

It Offers Prescription Medications

You can submit the prescription to Chewy as well as it’ll fill it for you if your pet dog takes a medicine on a regular basis. This will likely be more affordable than going through your veterinarian or neighborhood drug store, and you can obtain automated refills in order to reduce the aggravation to you.

Best of all, it’ll even call your vet for you to get the prescription filled, so all you have to do is provide your physician’s info.

sick canine

Credit Scores: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of problems or inquiries , it has affiliates on the internet 24 hours a day, 7 days a week, so you can talk with them to obtain the info you need. It additionally has reps available by phone if you intend to speak with a person face to face, although those hrs are much more limited.

The team truly bends over backward to make sure you’re satisfied. They’ll do almost anything to make their clients delighted.

The only issue we’ve found concerning customer service is that if you have a complicated concern, you’ll likely get a different agent every single time you reach out. That indicates you’ll have to clarify the situation multiple times, rather than having a specialized agent see your issue through to the end.

Amusing pug pet dog with guy hands in candy striped sweatshirt in headphones_dean drobot_shutterstock

Credit Scores: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return things a complete year after acquisition, which is extremely charitable. That provides you time to see if your animal will take to a new food, for instance, before having to make any type of decisions regarding maintaining it.

On the other hand, it does not approve returns on prescription drugs unless there’s an issue with them, such as damage or a defect. Because situation, it’ll process a replacement however not a refund.

The various other problem with their return plan is that it makes use of FedEx to handle every little thing. That can develop problem, as you’ll need to track down a FedEx location to send your things back. It gives you an unneeded duty, however a minimum of you have a lots of time to make the return.divider 9


Exactly how do Chewy’s prices compare to various other websites?

Normally, it’s on the same level with other sites. The prices will vary relying on which item you’re checking out, certainly, yet you’ll generally locate them to be equal to those of other major services.

Does it bill for delivery?

Delivery is totally free on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat rate.

Does it provide products for all pet dogs or just dogs and pet cats ?

Cats and canines most definitely represent the mass of their option, however it likewise has dedicated categories for fish, birds, reptiles, equines, and also various other small pets like gerbils and hamsters.

The most significant oversight it has is serpents. If you have a snake, you’ll need to hope that the gear Chewy deals for other reptiles will certainly match your purposes; or else, you’ll need to locate a different provider.

What types of repayment does it accept?

It takes all significant charge card, as well as PayPal as well as Chewy present cards.Divider 4

What the Users Say

While you can discover much concerning a service by perusing their website, we really feel the most effective way to evaluate it is by seeing what a lot of individuals state regarding it. It’s the very best way to obtain a broad view of the average customer’s experience with the service as well as count on their testimonials.

In looking at Chewy testimonials from customers as well as online forum discussions, we’ve discovered that people are typically satisfied with their experiences using Chewy The option is excellent, the prices are affordable, as well as the auto-ship feature is certainly practical.

When looking with Chewy testimonials centered around a lack of international shipping and hold-ups in distribution, the most significant grievances we found. It ought to be noted, though, that most shipping delays are due to problems with fulfillment, and these are generally on the manufacturer’s end. Chewy does its ideal to give you a lot of advance notification in case there’s an problem, though.

Most individuals value just how simple it is to deal with Chewy if there’s a trouble with your order, and they usually discover its customer service reps to be educated, practical, and respectful. However, it can be challenging to address your problem if it’s something that needs a supervisor’s intervention.

Ultimately, most people seem to delight in making use of Chewy, and also it has a loyal consumer base. While it is nominally in competitors with Amazon, many individuals utilize the solutions reciprocally; nonetheless, it seems that the majority of animal owners begin going shopping on Chewy and also only switch over to Amazon if Chewy does not have what they require.

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Chewy Review– In Conclusion

As we’ve explained in our Chewy review above, they’re not excellent, yet Chewy is just one of the best online pet dog supply companies around. It has a broad option of items for a wide array of family pets, and also its rates remain in line with various other significant suppliers. The shipping is quick, affordable, as well as convenient, and its customer support is top-notch.

You will not always find what you’re trying to find on Chewy, though, as well as it can be hard to obtain complicated problems fixed promptly. However, their charitable return policy gives you plenty of time to obtain points arranged out.

It might not replace normal runs to the pet store right now, but Chewy is doing everything that it can to make looking for your animal as practical as feasible.

The largest complaints we found when looking with Chewy testimonials centered around a absence of international shipping and hold-ups in distribution. Chewy does its ideal to offer you plenty of advance notification in situation there’s an problem.

As we’ve defined in our Chewy evaluation above, they’re not best, but Chewy is one of the ideal online pet dog supply companies around. It has a wide selection of items for a large selection of family pets, and also its rates are in line with other major vendors. The shipping is quick, affordable, as well as easy, and its consumer solution is top-notch.

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