Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Boston Review Summary

Chewy is a fairly current entrant right into the pet food and also accessory market, yet it’s rapidly developed itself as a heavy hitter. It’s the biggest specialized family pet supply internet site online, with only Amazon confirming itself to be a actual challenger.

The site prides itself on making points easy for the ordinary animal owner. It uses whatever that you could potentially need to look after your pet, even if it’s something more exotic than a cat or pet, as well as it even fills prescriptions. is among the most effective solutions for discovering unknown brands, as well as it can usually obtain your products to you in a day or two. It’s not much help if you have an empty cupboard as well as a starving animal , and it does not provide anything past pet goods, placing them a step behind Amazon in that regard.

It likewise doesn’t have as several individual reviews as Amazon does, and also it’s vague what, if anything, it does to vet the evaluations that do exist.

If you’re a pet owner who’s ready to surrender the brick-and-mortar experience ( as well as you’re fine with not making any type of impulse acquisitions by yourself behalf), Chewy is most definitely worth a appearance. Maintain reading for our thorough review.– A Quick Look

a tabby cat with collar resting on carpeted flooring

Image Credit: jkalea, Pixabay

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  • Wide choice
  • Competitive prices
  • Excellent customer service


  • Limited variety of user testimonials
  • No immediate satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction facilities all over the United States, so it’s able to promptly satisfy orders as they’re obtained. Generally talking, you ought to have the ability to obtain your stuff within 48 hours of positioning your order.

pet waiting on the window

Photo: Pikist

It’s not the like being able to drive down to the store to grab what you need, but you should not need to wait long to obtain your things. The quick turn-around time makes it a practical alternative for pet dog proprietors who can prepare a day or 2 in advance.

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It Pushes Subscriptions Hard

Chewy offers subscription solutions, where you can establish it up so that it automatically sends you a brand-new order after a fixed quantity of time. That allows you to maintain a consistent supply of food available without needing to bear in mind to order it whenever.

To motivate proprietors to benefit from their registration solution, Chewy offers a 5% discount rate on each order. It’s a great means to save money on something that you’re going to acquire, anyway.

It’s a win-win for both the clients as well as the firm. Consumers save cash and also bother, while Chewy locks their consumer base in for weeks each time.

Nonetheless, if you forget to terminate, you can be responsible for unwanted products. Luckily, their return plan is generous, so all it will certainly cost you is a bit of headache.

It Offers Prescription Medications

If your pet dog takes a medicine consistently, you can submit the prescription to Chewy and it’ll load it for you. This will likely be less expensive than going through your veterinarian or neighborhood drug store, and also you can get automated refills in order to decrease the inconvenience to you.

Best of all, it’ll also contact your veterinarian for you to obtain the prescription loaded, so all you have to do is offer your medical professional’s information.

unwell pet dog

Debt: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any problems or inquiries , it has affiliates on the internet 24 hours a day, 7 days a week, so you can chat with them to obtain the details you require. It also has agents available by phone if you wish to speak with somebody in person, although those hours are more minimal.

The group genuinely bends over backward to ensure you’re satisfied. They’ll do almost anything to make their consumers satisfied.

The only concern we’ve located pertaining to customer care is that if you have a complicated concern, you’ll likely obtain a different representative every single time you reach out. That suggests you’ll have to discuss the situation several times, instead of having a devoted agent see your problem through to the end.

Amusing pug dog with man hands in candy striped sweater in headphones_dean drobot_shutterstock

Credit Rating: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return products a complete year after acquisition, which is exceptionally generous. That gives you time to see if your pet will certainly require to a brand-new food, for example, prior to needing to make any decisions regarding keeping it.

On the other hand, it does not accept returns on prescription medications unless there’s an concern with them, such as damage or a defect. Because case, it’ll refine a replacement however not a reimbursement.

The various other concern with their return policy is that it makes use of FedEx to deal with whatever. That can develop inconvenience, as you’ll need to locate a FedEx area to send your things back. It gives you an unnecessary task, yet at least you have a lots of time to make the return.divider 9


Exactly how do Chewy’s costs compare to other sites?

Generally, it’s on par with various other sites. The rates will differ depending upon which product you’re looking at, naturally, yet you’ll typically locate them to be equal to those of various other significant solutions.

Does it charge for shipping?

Shipping is free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 flat price.

Does it use products for all family pets or just pets and also felines ?

Dogs as well as cats absolutely represent the bulk of their selection, yet it additionally has actually dedicated groups for fish, birds, reptiles, horses, and other little pets like gerbils and hamsters.

The most significant oversight it has is snakes. If you have a snake, you’ll need to really hope that the gear Chewy deals for other reptiles will fit your purposes; otherwise, you’ll require to locate a various distributor.

What forms of repayment does it approve?

It takes all significant charge card, as well as PayPal and also Chewy gift cards.Divider 4

What the Users Say

While you can find out much concerning a service by perusing their website, we really feel the most effective way to judge it is by seeing what many customers state concerning it. It’s the best method to obtain a broad view of the typical user’s experience with the solution and also count on their evaluations.

In checking out Chewy evaluations from users and also online forum discussions, we’ve located that individuals are typically delighted with their experiences making use of Chewy The choice is excellent, the costs are affordable, as well as the auto-ship feature is certainly convenient.

The largest grievances we located when checking out Chewy reviews centered around a absence of international shipping and also hold-ups in distribution. It should be noted, though, that the majority of delivery delays are because of issues with satisfaction, and also these are usually on the producer’s end. Chewy does its best to provide you a lot of development notice in case there’s an issue, though.

Many people value just how simple it is to manage Chewy if there’s a trouble with your order, and they generally discover its client service agents to be well-informed, useful, and courteous. Nevertheless, it can be tough to fix your issue if it’s something that needs a supervisor’s treatment.

Inevitably, most people appear to enjoy using Chewy, and it has a faithful client base. While it is nominally in competition with Amazon, many individuals use the services interchangeably; nevertheless, it seems that many pet dog owners begin shopping on Chewy and also just change to Amazon if Chewy doesn’t have what they require.

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Chewy Review– In Conclusion

As we’ve described in our Chewy evaluation over, they’re not perfect, but Chewy is one of the very best online pet dog supply firms around. It has a broad selection of items for a wide variety of animals, and also its costs are in line with various other major providers. The shipping is quick, inexpensive, and also problem-free, and its client service is first-class.

You will not constantly locate what you’re looking for on Chewy, though, as well as it can be tough to get complicated problems solved quickly. Thankfully, though, their generous return policy gives you plenty of time to get things sorted out.

It may not change routine runs to the pet shop just yet, but Chewy is doing every little thing that it can to make searching for your animal as convenient as possible.

The most significant grievances we found when looking through Chewy evaluations centered around a absence of worldwide shipping as well as delays in distribution. Chewy does its finest to give you lots of development notice in situation there’s an issue.

As we’ve defined in our Chewy testimonial over, they’re not excellent, however Chewy is one of the best online pet supply firms around. It has a broad choice of items for a vast selection of animals, and also its prices are in line with other major distributors. The delivery is quick, low-cost, and also convenient, and its client service is excellent.

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