Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Co Established Review Summary

Chewy is a fairly current participant right into the pet food as well as accessory market, but it’s promptly developed itself as a heavy hitter. It’s the biggest devoted pet supply internet site on the net, with just Amazon verifying itself to be a real challenger.

The website prides itself on making points easy for the ordinary pet proprietor. It uses whatever that you might possibly need to deal with your pet, even if it’s something more unique than a cat or dog, and it also fills prescriptions. is one of the best solutions for finding rare brands, and it can normally obtain your goods to you in a day or more. It’s not much assistance if you have an empty cupboard and a starving pet , as well as it doesn’t provide anything past pet dog items, putting them a action behind Amazon in that respect.

It additionally does not have as many user assesses as Amazon does, and also it’s vague what, if anything, it does to vet the evaluations that do exist.

If you’re a pet dog owner who’s ready to surrender the brick-and-mortar experience (and you’re fine with not making any impulse purchases on your own behalf), Chewy is most definitely worth a look. Maintain reading for our extensive review.– A Quick Look

a tabby pet cat with collar resting on carpeted floor

Picture Credit: jkalea, Pixabay

Browse through Chewy


  • Wide selection
  • Competitive rates
  • Outstanding customer care


  • Restricted number of customer evaluations
  • No immediate satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction facilities around the United States, so it’s able to swiftly accomplish orders as they’re gotten. Typically talking, you must have the ability to obtain your things within 48 hours of placing your order.

canine waiting on the window

Photo: Pikist

It’s not the same as being able to drive down to the store to get what you require, yet you shouldn’t have to wait lengthy to get your stuff. The quick turnaround time makes it a hassle-free option for family pet proprietors who can prepare a day or 2 in advance.

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It Pushes Subscriptions Hard

Chewy offers registration services, where you can establish it up to ensure that it automatically sends you a new order after a fixed amount of time. That permits you to maintain a consistent supply of food available without having to remember to purchase it every time.

To urge owners to capitalize on their subscription service, Chewy deals a 5% discount rate on each order. It’s a terrific means to save cash on something that you’re mosting likely to acquire, anyhow.

It’s a win-win for both the customers and the company. Clients save money as well as trouble, while Chewy locks their customer base in for weeks at a time.

Nevertheless, if you fail to remember to cancel, you can be on the hook for unwanted products. Thankfully, their return plan is generous, so all it will certainly cost you is a little problem.

It Offers Prescription Medications

You can submit the prescription to Chewy and it’ll load it for you if your pet takes a drug on a regular basis. This will likely be cheaper than going through your veterinarian or neighborhood drug store, as well as you can get automated refills in order to lessen the aggravation to you.

Most importantly, it’ll even call your veterinarian for you to get the prescription filled, so all you have to do is give your doctor’s details.

unwell pet dog

Credit History: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of issues or concerns , it has partners online 24 hours a day, 7 days a week, so you can talk with them to get the info you require. It also has representatives available by phone if you wish to speak to a person in person, although those hours are more minimal.

The team genuinely bends over backward to make sure you’re satisfied. They’ll do just about anything to make their consumers delighted.

The only issue we’ve discovered regarding client service is that if you have a challenging concern, you’ll likely obtain a various rep every single time you connect. That implies you’ll have to clarify the situation numerous times, rather than having a committed agent see your trouble via throughout.

Funny pug canine with man hands in striped sweatshirt in headphones_dean drobot_shutterstock

Credit Rating: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return products a full year after purchase, which is incredibly generous. That gives you time to see if your family pet will certainly require to a new food, for example, prior to needing to make any type of choices concerning keeping it.

On the other hand, it doesn’t accept returns on prescription drugs unless there’s an issue with them, such as damages or a defect. In that instance, it’ll process a substitute however not a reimbursement.

The other concern with their return policy is that it makes use of FedEx to manage every little thing. That can create trouble, as you’ll have to find a FedEx area to send your stuff back. It offers you an unnecessary duty, however at the very least you have a ton of time to make the return.divider 9


Just how do Chewy’s rates contrast to other sites?

Commonly, it’s on the same level with various other sites. The costs will vary depending on which item you’re checking out, obviously, yet you’ll generally discover them to be equal to those of other major services.

Does it bill for delivery?

Delivery is totally free on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat rate.

Does it use products for all family pets or just pet cats as well as pet dogs ?

Dogs and felines certainly represent the bulk of their selection, however it likewise has committed groups for fish, birds, reptiles, equines, as well as various other little pet dogs like gerbils and also hamsters.

The biggest oversight it has is snakes. If you have a snake, you’ll need to wish that the equipment Chewy deals for various other reptiles will fit your purposes; or else, you’ll require to find a various distributor.

What types of payment does it accept?

It takes all major bank card, as well as PayPal as well as Chewy present cards.Divider 4

What the Users Say

While you can learn much regarding a service by reading their site, we really feel the very best method to judge it is by seeing what a lot of customers state about it. It’s the best means to obtain a broad view of the typical individual’s experience with the solution and also trust fund their evaluations.

In considering Chewy testimonials from individuals as well as forum discussions, we’ve discovered that people are usually satisfied with their experiences utilizing Chewy The option is excellent, the prices are competitive, as well as the auto-ship attribute is definitely practical.

When looking through Chewy evaluations centered around a absence of worldwide delivery and delays in delivery, the largest grievances we located. It needs to be noted, though, that many shipping delays are because of issues with satisfaction, as well as these are typically on the supplier’s end. Chewy does its best to provide you lots of advance notification in case there’s an problem, however.

Lots of people appreciate exactly how simple it is to deal with Chewy if there’s a issue with your order, and also they normally discover its customer support reps to be knowledgeable, useful, and also respectful. It can be difficult to solve your problem if it’s something that calls for a manager’s intervention.

Ultimately, many people seem to appreciate making use of Chewy, and also it has a devoted customer base. While it is nominally in competition with Amazon, many people make use of the services interchangeably; nevertheless, it seems that most animal proprietors begin shopping on Chewy and just switch to Amazon if Chewy does not have what they require.

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Chewy Review– In Conclusion

As we’ve described in our Chewy testimonial above, they’re not excellent, but Chewy is among the best online pet supply business around. It has a broad selection of items for a wide array of pet dogs, and its prices are in line with other major providers. The shipping is quick, cheap, and also problem-free, and also its client service is top-notch.

You won’t always discover what you’re trying to find on Chewy, however, and also it can be tough to obtain intricate troubles addressed without delay. Though, their charitable return plan offers you plenty of time to get things arranged out.

It may not replace routine go to the pet shop just yet, yet Chewy is doing every little thing that it can to make looking for your pet dog as practical as feasible.

The biggest grievances we found when looking through Chewy reviews centered around a absence of international delivery and also delays in distribution. Chewy does its ideal to offer you plenty of breakthrough notification in case there’s an issue.

As we’ve described in our Chewy testimonial above, they’re not excellent, but Chewy is one of the finest online family pet supply business around. It has a wide selection of products for a wide selection of pets, and its prices are in line with various other significant suppliers. The shipping is quickly, inexpensive, and also convenient, and its consumer service is excellent.

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