Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Com Acquired By Petsmart Review Summary

Chewy is a relatively current entrant right into the pet food as well as accessory market, yet it’s swiftly developed itself as a heavy hitter. It’s the biggest devoted family pet supply web site online, with only Amazon proving itself to be a genuine opposition.

The site prides itself on making things easy for the typical family pet proprietor. It offers everything that you might possibly require to take care of your pet, even if it’s something more unique than a pet cat or pet, and also it even loads prescriptions. is one of the very best services for discovering odd brand names, as well as it can usually get your products to you in a day or two. It’s not much aid if you have a hungry animal as well as an vacant cupboard , as well as it doesn’t supply anything beyond animal products, putting them a action behind Amazon in that respect.

It also doesn’t have as numerous individual reviews as Amazon does, and also it’s vague what, if anything, it does to veterinarian the evaluations that do exist.

If you’re a family pet proprietor who’s ready to surrender the brick-and-mortar experience (and you’re alright with not making any kind of impulse acquisitions by yourself part), Chewy is definitely worth a appearance. Maintain checking out for our comprehensive review.– A Quick Look

a tabby cat with collar resting on carpeted floor

Image Credit: jkalea, Pixabay

Browse through Chewy


  • Wide option
  • Affordable prices
  • Outstanding client service


  • Restricted number of individual testimonials
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has gratification centers all over the United States, so it’s able to rapidly satisfy orders as they’re received. Normally speaking, you need to have the ability to get your things within 48 hrs of putting your order.

canine waiting on the window

Picture: Pikist

It’s not the like having the ability to drive to the store to pick up what you need, however you should not need to wait long to get your stuff. The quick turn-around time makes it a hassle-free option for pet proprietors who can prepare a day or two ahead.

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It Pushes Subscriptions Hard

Chewy deals membership solutions, where you can set it up to make sure that it automatically sends you a new order after a established amount of time. That enables you to maintain a constant supply of food handy without having to bear in mind to purchase it whenever.

To urge proprietors to capitalize on their membership service, Chewy deals a 5% price cut on each order. It’s a terrific method to conserve money on something that you’re mosting likely to get, anyway.

It’s a win-win for both the clients and also the firm. Customers conserve cash and also trouble, while Chewy locks their client base in for weeks at a time.

If you forget to terminate, you can be on the hook for unwanted products. Luckily, their return plan is generous, so all it will certainly cost you is a little problem.

It Offers Prescription Medications

You can send the prescription to Chewy and also it’ll load it for you if your family pet takes a medicine regularly. This will likely be less expensive than going through your veterinarian or regional drug store, and you can obtain automatic refills in order to reduce the hassle to you.

Most importantly, it’ll even contact your veterinarian for you to obtain the prescription filled up, so all you need to do is supply your doctor’s details.

sick canine

Credit Rating: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of questions or concerns , it has partners on the internet 24 hrs a day, 7 days a week, so you can talk with them to obtain the info you require. It additionally has reps offered by phone if you intend to speak with someone personally, although those hours are a lot more limited.

The group genuinely bends over backward to ensure you’re pleased. They’ll do nearly anything to make their clients happy.

The only issue we’ve discovered regarding customer care is that if you have a difficult problem, you’ll likely get a various rep whenever you connect. That suggests you’ll need to discuss the scenario several times, as opposed to having a devoted representative see your trouble with to the end.

Amusing pug dog with male hands in candy striped sweater in headphones_dean drobot_shutterstock

Credit Score: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return products a full year after acquisition, which is extremely charitable. That offers you time to see if your animal will certainly take to a brand-new food, for instance, prior to needing to make any kind of choices regarding maintaining it.

On the other hand, it doesn’t accept returns on prescription medications unless there’s an concern with them, such as damages or a problem. In that situation, it’ll process a substitute yet not a refund.

The other concern with their return policy is that it utilizes FedEx to handle everything. That can create trouble, as you’ll need to find a FedEx place to send your things back. It provides you an unneeded task, however a minimum of you have a lots of time to make the return.divider 9


Just how do Chewy’s rates contrast to other sites?

Normally, it’s on par with other sites. The rates will vary relying on which item you’re considering, of course, yet you’ll generally discover them to be equal to those of other significant services.

Does it bill for shipping?

Shipping is free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level price.

Does it use goods for all pets or simply dogs as well as pet cats ?

Dogs as well as pet cats most definitely represent the bulk of their option, however it additionally has dedicated groups for fish, birds, reptiles, equines, as well as other little pets like gerbils as well as hamsters.

The largest oversight it has is snakes. If you have a serpent, you’ll have to hope that the gear Chewy offers for other reptiles will fit your objectives; or else, you’ll require to discover a various vendor.

What kinds of repayment does it approve?

It takes all major charge card, as well as PayPal and also Chewy gift cards.Divider 4

What the Users Say

While you can find out much concerning a solution by perusing their website, we feel the very best means to judge it is by seeing what the majority of individuals claim regarding it. It’s the most effective means to obtain a broad view of the typical user’s experience with the solution as well as depend on their reviews.

In considering Chewy testimonials from users and online forum discussions, we’ve discovered that people are usually happy with their experiences utilizing Chewy The option is excellent, the prices are competitive, as well as the auto-ship attribute is absolutely practical.

The largest grievances we located when browsing Chewy testimonials centered around a absence of international delivery as well as hold-ups in shipment. It must be kept in mind, though, that many delivery hold-ups are because of issues with satisfaction, as well as these are usually on the producer’s end. Chewy does its ideal to provide you a lot of development notification in case there’s an issue, though.

Most people value how very easy it is to deal with Chewy if there’s a issue with your order, and also they typically find its client service reps to be knowledgeable, handy, and also courteous. It can be tough to resolve your trouble if it’s something that requires a manager’s intervention.

Ultimately, the majority of people seem to appreciate utilizing Chewy, and it has a devoted client base. While it is nominally in competition with Amazon, lots of people make use of the services reciprocally; however, it appears that a lot of animal owners start shopping on Chewy and also just change to Amazon if Chewy does not have what they need.

Browse through Chewy.

Chewy Review– In Conclusion

As we’ve described in our Chewy evaluation over, they’re not best, however Chewy is just one of the most effective online pet supply companies around. It has a wide option of products for a wide variety of animals, as well as its costs are in line with other significant vendors. The shipping is fast, economical, and hassle-free, and also its client service is excellent.

You won’t always locate what you’re trying to find on Chewy, though, and it can be hard to get intricate problems addressed quickly. However, their charitable return plan provides you plenty of time to get things sorted out.

It might not replace normal runs to the pet store right now, yet Chewy is doing everything that it can to make looking for your animal as hassle-free as possible.

The greatest issues we located when looking via Chewy testimonials focused around a lack of global delivery and delays in distribution. Chewy does its finest to provide you lots of advancement notice in instance there’s an issue.

As we’ve defined in our Chewy evaluation above, they’re not best, but Chewy is one of the ideal online pet supply companies around. It has a wide selection of products for a broad variety of family pets, and also its prices are in line with various other major suppliers. The delivery is quick, low-cost, and also hassle-free, as well as its consumer service is excellent.

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