Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Corporate Telephone Review Summary

Chewy is a fairly recent participant into the pet food as well as accessory market, however it’s promptly established itself as a heavy hitter. It’s the biggest devoted family pet supply web site on the net, with only Amazon verifying itself to be a real challenger.

The website prides itself on making things easy for the typical family pet proprietor. It offers every little thing that you can potentially require to look after your animal, even if it’s something more unique than a feline or pet dog, as well as it even fills prescriptions. is among the very best solutions for locating rare brand names, and also it can normally get your goods to you in a day or more. It’s not much aid if you have a starving pet and also an vacant cabinet , as well as it doesn’t offer anything past pet dog goods, placing them a action behind Amazon in that regard.

It additionally does not have as lots of customer examines as Amazon does, and also it’s unclear what, if anything, it does to veterinarian the testimonials that do exist.

If you’re a pet owner that’s ready to surrender the brick-and-mortar experience (and you’re alright with not making any kind of impulse acquisitions on your own part), Chewy is definitely worth a appearance. Keep reviewing for our comprehensive review.– A Quick Look

a tabby pet cat with collar resting on carpeted flooring

Image Credit: jkalea, Pixabay

Check out Chewy


  • Wide choice
  • Competitive prices
  • Exceptional customer support


  • Limited variety of customer testimonials
  • No prompt satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has gratification centers all over the United States, so it’s able to promptly accomplish orders as they’re gotten. Typically talking, you need to be able to get your stuff within 48 hrs of putting your order.

canine waiting on the home window

Photo: Pikist

It’s not the like being able to drive down to the store to get what you require, yet you shouldn’t need to wait long to get your things. The quick turnaround time makes it a practical choice for pet dog owners that can plan a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy deals subscription services, where you can establish it up to make sure that it instantly sends you a new order after a established amount of time. That permits you to keep a stable supply of food on hand without needing to keep in mind to order it every single time.

To motivate owners to make the most of their subscription solution, Chewy deals a 5% discount rate on each order. It’s a great method to save cash on something that you’re going to buy, anyway.

It’s a win-win for both the customers and also the company. Consumers save cash and also bother, while Chewy locks their consumer base in for weeks at once.

However, if you forget to terminate, you can be responsible for unwanted materials. Thankfully, their return policy is generous, so all it will cost you is a little hassle.

It Offers Prescription Medications

If your pet dog takes a medication regularly, you can submit the prescription to Chewy and also it’ll fill it for you. This will likely be cheaper than going through your vet or neighborhood pharmacy, as well as you can obtain automated refills in order to decrease the hassle to you.

Best of all, it’ll also contact your vet for you to obtain the prescription loaded, so all you have to do is give your medical professional’s info.

sick dog

Debt: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of concerns or worries , it has associates on-line 24 hrs a day, 7 days a week, so you can talk with them to obtain the details you require. It likewise has agents readily available by phone if you intend to talk to someone personally, although those hrs are much more minimal.

The group truly bends over backward to make sure you’re pleased. They’ll do practically anything to make their clients satisfied.

The only issue we’ve found regarding customer service is that if you have a complex issue, you’ll likely obtain a various agent whenever you reach out. That implies you’ll need to describe the situation several times, as opposed to having a committed representative see your trouble via to the end.

Funny pug dog with guy hands in candy striped coat in headphones_dean drobot_shutterstock

Credit: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return things a complete year after acquisition, which is extremely generous. That offers you time to see if your family pet will take to a new food, for example, before having to make any kind of choices regarding keeping it.

On the other hand, it does not accept returns on prescription medicines unless there’s an issue with them, such as damage or a problem. Because instance, it’ll process a replacement but not a refund.

The other issue with their return plan is that it utilizes FedEx to manage everything. That can develop problem, as you’ll need to locate a FedEx area to send your things back. It gives you an unneeded errand, however a minimum of you have a ton of time to make the return.divider 9


How do Chewy’s rates contrast to various other sites?

Generally, it’s on the same level with other sites. The prices will differ depending upon which item you’re looking at, obviously, but you’ll typically discover them to be equal to those of various other significant solutions.

Does it charge for shipping?

Shipping is complimentary on orders over $49. For all orders under that threshold, you’ll pay a $4.95 level rate.

Does it offer goods for all pet dogs or just cats and dogs ?

Dogs and also pet cats certainly represent the bulk of their option, but it additionally has committed classifications for fish, birds, reptiles, steeds, and also various other tiny animals like gerbils as well as hamsters.

The most significant oversight it has is serpents. If you have a snake, you’ll need to wish that the equipment Chewy deals for other reptiles will fit your purposes; or else, you’ll require to discover a different provider.

What forms of settlement does it accept?

It takes all major charge card, along with PayPal and also Chewy present cards.Divider 4

What the Users Say

While you can find out much regarding a solution by perusing their internet site, we really feel the most effective method to judge it is by seeing what many users state concerning it. It’s the very best way to get a broad view of the ordinary individual’s experience with the solution and depend on their reviews.

In checking out Chewy reviews from customers and also online forum discussions, we’ve found that individuals are typically happy with their experiences using Chewy The option is superb, the costs are competitive, and also the auto-ship function is certainly convenient.

The largest grievances we found when checking out Chewy testimonials centered around a absence of global shipping as well as delays in delivery. It should be kept in mind, though, that a lot of delivery delays are due to problems with fulfillment, and these are normally on the supplier’s end. Chewy does its finest to provide you plenty of breakthrough notice in instance there’s an issue.

Most people appreciate exactly how very easy it is to deal with Chewy if there’s a problem with your order, and also they generally locate its customer support agents to be well-informed, useful, and polite. Nevertheless, it can be hard to fix your issue if it’s something that needs a supervisor’s intervention.

Inevitably, most people appear to appreciate using Chewy, and it has a faithful customer base. While it is nominally in competition with Amazon, many people utilize the solutions reciprocally; nevertheless, it appears that many pet dog proprietors begin going shopping on Chewy as well as just change to Amazon if Chewy does not have what they require.

Check out Chewy.

Chewy Review– In Conclusion

As we’ve described in our Chewy testimonial over, they’re not perfect, yet Chewy is just one of the best online family pet supply business around. It has a broad selection of items for a variety of pet dogs, and its costs are in line with various other significant distributors. The shipping is quick, cheap, and also easy, and its customer care is excellent.

You will not always discover what you’re looking for on Chewy, though, as well as it can be tough to obtain intricate problems resolved without delay. Though, their generous return policy offers you lots of time to get things sorted out.

It may not change regular runs to the pet store right now, however Chewy is doing whatever that it can to make buying your pet dog as practical as possible.

The most significant grievances we discovered when looking with Chewy reviews focused around a absence of global delivery and delays in shipment. Chewy does its finest to give you lots of advance notification in instance there’s an issue.

As we’ve defined in our Chewy review over, they’re not excellent, but Chewy is one of the ideal online animal supply firms around. It has a wide selection of products for a vast selection of family pets, and also its prices are in line with various other significant vendors. The delivery is quick, economical, and easy, and its client service is excellent.

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