Chewy - Pet Food, Products, Supplies at Low Prices

Chewy December 2016 Review Summary

Chewy is a reasonably recent entrant into the pet food as well as accessory market, yet it’s quickly established itself as a heavy hitter. It’s the biggest committed family pet supply site on the web, with just Amazon proving itself to be a real challenger.

The website prides itself on making things simple for the typical family pet proprietor. It uses everything that you might perhaps require to deal with your pet, even if it’s something more exotic than a feline or pet, and it also fills prescriptions. is one of the very best solutions for finding rare brands, and it can typically obtain your items to you in a day or more. However, it’s very little aid if you have a hungry family pet and also an vacant cupboard , and also it does not offer anything beyond pet items, putting them a action behind Amazon in that respect.

It also doesn’t have as many customer evaluates as Amazon does, and it’s unclear what, if anything, it does to vet the evaluations that do exist.

If you’re a pet proprietor who’s eager to surrender the brick-and-mortar experience (and you’re alright with not making any type of impulse acquisitions on your own behalf), Chewy is definitely worth a appearance. Keep reading for our comprehensive review.– A Quick Look

a tabby pet cat with collar pushing carpeted flooring

Picture Credit: jkalea, Pixabay

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  • Wide option
  • Competitive costs
  • Superb customer support


  • Restricted variety of customer evaluations
  • No instant gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment centers around the United States, so it’s able to promptly meet orders as they’re obtained. Generally talking, you must be able to get your stuff within 48 hrs of putting your order.

dog waiting on the home window

Picture: Pikist

It’s not the same as having the ability to drive down to the shop to grab what you require, however you shouldn’t have to wait lengthy to obtain your things. The quick turn-around time makes it a hassle-free option for pet dog owners that can intend a day or more ahead.

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It Pushes Subscriptions Hard

Chewy offers membership services, where you can establish it up to ensure that it instantly sends you a new order after a established amount of time. That enables you to keep a steady supply of food on hand without needing to remember to get it every single time.

To urge owners to benefit from their registration solution, Chewy deals a 5% discount on each order. It’s a terrific way to conserve money on something that you’re going to buy, anyhow.

It’s a win-win for both the consumers as well as the business. Customers conserve cash and trouble, while Chewy locks their customer base in for weeks each time.

If you neglect to cancel, you can be on the hook for undesirable supplies. The good news is, their return plan is generous, so all it will cost you is a little bit of headache.

It Offers Prescription Medications

You can submit the prescription to Chewy and it’ll fill it for you if your family pet takes a medicine regularly. This will likely be less costly than undergoing your veterinarian or neighborhood pharmacy, and also you can obtain automated refills in order to reduce the aggravation to you.

Most importantly, it’ll even contact your vet for you to obtain the prescription filled, so all you need to do is offer your physician’s info.

unwell pet dog

Credit History: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of questions or problems , it has associates on-line 24 hours a day, 7 days a week, so you can talk with them to obtain the details you require. It also has representatives available by phone if you wish to speak to a person in person, although those hrs are more minimal.

The group genuinely strives to make certain you’re satisfied. They’ll do nearly anything to make their consumers happy.

The only problem we’ve located regarding customer service is that if you have a complex issue, you’ll likely get a various agent each time you reach out. That suggests you’ll have to describe the scenario several times, as opposed to having a devoted representative see your issue with throughout.

Amusing pug canine with male hands in striped sweater in headphones_dean drobot_shutterstock

Credit Report: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return things a complete year after acquisition, which is extremely generous. That offers you time to see if your animal will certainly require to a new food, as an example, prior to having to make any kind of choices concerning maintaining it.

On the other hand, it does not approve returns on prescription drugs unless there’s an concern with them, such as damages or a flaw. Because instance, it’ll process a replacement however not a reimbursement.

The various other issue with their return policy is that it makes use of FedEx to manage whatever. That can produce hassle, as you’ll need to find a FedEx area to send your things back. It gives you an unneeded errand, however a minimum of you have a lots of time to make the return.divider 9


Exactly how do Chewy’s costs compare to other websites?

Normally, it’s on the same level with various other websites. The rates will differ depending on which product you’re looking at, of course, however you’ll normally find them to be equal to those of various other significant services.

Does it charge for delivery?

Delivery is cost-free on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat rate.

Does it use goods for all animals or simply canines as well as pet cats ?

Dogs as well as pet cats most definitely stand for the bulk of their choice, however it additionally has actually devoted groups for fish, birds, reptiles, horses, as well as other little animals like gerbils and also hamsters.

The greatest oversight it has is snakes. If you have a serpent, you’ll need to wish that the gear Chewy deals for other reptiles will match your objectives; or else, you’ll require to discover a different supplier.

What types of settlement does it accept?

It takes all significant credit cards, as well as PayPal and also Chewy gift cards.Divider 4

What the Users Say

While you can find out much regarding a solution by browsing their website, we really feel the very best method to evaluate it is by seeing what the majority of individuals say concerning it. It’s the most effective means to get a broad view of the average customer’s experience with the solution as well as trust their testimonials.

In considering Chewy testimonials from customers and also discussion forum conversations, we’ve found that people are normally satisfied with their experiences utilizing Chewy The selection is superb, the costs are competitive, and also the auto-ship feature is absolutely practical.

When looking through Chewy evaluations focused around a lack of worldwide shipping and delays in shipment, the greatest complaints we located. It should be kept in mind, though, that the majority of delivery hold-ups are due to troubles with fulfillment, and these are typically on the manufacturer’s end. Chewy does its ideal to offer you lots of development notification in situation there’s an concern.

Lots of people appreciate exactly how easy it is to deal with Chewy if there’s a problem with your order, as well as they commonly discover its customer care representatives to be educated, useful, as well as polite. It can be challenging to solve your trouble if it’s something that needs a supervisor’s intervention.

Inevitably, the majority of people appear to delight in using Chewy, as well as it has a loyal client base. While it is nominally in competitors with Amazon, many individuals make use of the solutions interchangeably; nevertheless, it appears that many animal proprietors start shopping on Chewy and also only switch to Amazon if Chewy does not have what they require.

Check out Chewy.

Chewy Review– In Conclusion

As we’ve defined in our Chewy testimonial above, they’re not best, but Chewy is one of the most effective online pet dog supply firms around. It has a broad selection of items for a variety of family pets, and its prices remain in line with other significant distributors. The delivery is quickly, affordable, and also problem-free, and also its customer support is superior.

You will not constantly locate what you’re trying to find on Chewy, though, and also it can be tough to get complex troubles fixed quickly. However, their generous return plan gives you plenty of time to obtain points arranged out.

It might not change normal go to the pet shop right now, yet Chewy is doing everything that it can to make buying your animal as hassle-free as feasible.

The largest grievances we discovered when looking with Chewy evaluations focused around a lack of international delivery and delays in delivery. Chewy does its best to give you plenty of breakthrough notice in case there’s an issue.

As we’ve defined in our Chewy review above, they’re not excellent, however Chewy is one of the ideal online animal supply business around. It has a broad choice of items for a large selection of family pets, and its costs are in line with various other major providers. The shipping is quickly, cheap, as well as problem-free, and also its consumer service is superior.

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