Chewy - Pet Food, Products, Supplies at Low Prices

Chewy First Ime User Review Summary

Chewy is a fairly current entrant right into the pet food as well as accessory market, but it’s promptly developed itself as a heavy hitter. It’s the biggest devoted family pet supply website online, with just Amazon verifying itself to be a genuine opposition.

The site prides itself on making things easy for the typical pet dog proprietor. It uses whatever that you can perhaps require to care for your pet, even if it’s something a lot more exotic than a cat or dog, as well as it also fills prescriptions. is one of the most effective solutions for locating rare brands, and also it can generally obtain your goods to you in a day or 2. Nonetheless, it’s very little aid if you have a starving family pet as well as an vacant cabinet , as well as it does not supply anything beyond animal items, putting them a action behind Amazon in that respect.

It also doesn’t have as numerous customer examines as Amazon does, as well as it’s unclear what, if anything, it does to veterinarian the evaluations that do exist.

If you’re a pet proprietor that’s ready to give up the brick-and-mortar experience ( as well as you’re okay with not making any kind of impulse purchases on your own behalf), Chewy is definitely worth a appearance. Maintain reading for our extensive review.– A Quick Look

a tabby pet cat with collar resting on carpeted flooring

Picture Credit: jkalea, Pixabay

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  • Wide option
  • Competitive costs
  • Outstanding client service


  • Minimal number of customer testimonials
  • No prompt satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment facilities around the United States, so it’s able to rapidly fulfill orders as they’re received. Normally talking, you should have the ability to get your stuff within 48 hours of positioning your order.

canine waiting on the window

Picture: Pikist

It’s not the same as being able to drive to the shop to grab what you require, yet you shouldn’t have to wait lengthy to get your stuff. The quick turnaround time makes it a convenient option for pet owners who can plan a day or more in advance.

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It Pushes Subscriptions Hard

Chewy deals subscription services, where you can set it up to ensure that it instantly sends you a new order after a predetermined quantity of time. That allows you to maintain a constant supply of food available without needing to keep in mind to buy it each time.

To motivate owners to make the most of their subscription solution, Chewy deals a 5% discount rate on each order. It’s a terrific method to conserve money on something that you’re going to purchase, anyhow.

It’s a win-win for both the consumers and also the business. Customers save money and also bother, while Chewy locks their client base in for weeks at once.

However, if you neglect to terminate, you can be on the hook for undesirable products. Thankfully, their return plan is generous, so all it will cost you is a bit of problem.

It Offers Prescription Medications

If your animal takes a medication regularly, you can send the prescription to Chewy and also it’ll load it for you. This will likely be less expensive than experiencing your vet or regional drug store, as well as you can get automated refills in order to decrease the hassle to you.

Best of all, it’ll also call your vet for you to obtain the prescription filled, so all you have to do is supply your medical professional’s information.

unwell pet

Debt: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any inquiries or worries , it has associates on the internet 24 hours a day, 7 days a week, so you can talk with them to get the details you require. It also has reps offered by phone if you intend to speak to somebody face to face, although those hours are extra minimal.

The group really bends over backward to see to it you’re pleased. They’ll do practically anything to make their consumers pleased.

The only concern we’ve discovered concerning customer support is that if you have a challenging problem, you’ll likely obtain a different agent every single time you reach out. That means you’ll need to describe the situation several times, instead of having a dedicated agent see your trouble through to the end.

Funny pug pet dog with guy hands in striped sweatshirt in headphones_dean drobot_shutterstock

Credit: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return products a complete year after purchase, which is extremely charitable. That gives you time to see if your family pet will require to a brand-new food, as an example, before needing to make any kind of choices about maintaining it.

On the other hand, it does not accept returns on prescription medications unless there’s an issue with them, such as damages or a defect. In that situation, it’ll refine a replacement but not a refund.

The various other issue with their return policy is that it uses FedEx to manage everything. That can develop trouble, as you’ll have to track down a FedEx location to send your stuff back. It provides you an unnecessary duty, however at the very least you have a lots of time to make the return.divider 9


Just how do Chewy’s prices compare to various other sites?

Usually, it’s on the same level with various other sites. The prices will differ depending on which item you’re checking out, obviously, yet you’ll normally discover them to be equal to those of other significant services.

Does it bill for shipping?

Shipping is free on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat price.

Does it supply products for all animals or simply cats and pet dogs ?

Cats and dogs certainly stand for the mass of their selection, however it likewise has actually dedicated groups for fish, birds, reptiles, horses, as well as other small pet dogs like gerbils and also hamsters.

The most significant oversight it has is serpents. If you have a snake, you’ll need to wish that the gear Chewy offers for other reptiles will certainly suit your objectives; or else, you’ll need to discover a various provider.

What types of settlement does it accept?

It takes all major credit cards, along with PayPal as well as Chewy present cards.Divider 4

What the Users Say

While you can learn much regarding a solution by browsing their web site, we really feel the very best way to judge it is by seeing what most users claim concerning it. It’s the most effective method to obtain a broad view of the ordinary customer’s experience with the service and also depend on their reviews.

In checking out Chewy reviews from users and also online forum conversations, we’ve located that individuals are normally satisfied with their experiences using Chewy The choice is exceptional, the rates are affordable, as well as the auto-ship attribute is certainly convenient.

When looking via Chewy testimonials centered around a absence of worldwide delivery and also delays in distribution, the biggest grievances we discovered. It must be noted, though, that the majority of delivery hold-ups are due to issues with satisfaction, and also these are usually on the maker’s end. Chewy does its ideal to give you lots of advance notification in situation there’s an concern.

Many people appreciate exactly how very easy it is to handle Chewy if there’s a problem with your order, and also they typically locate its customer support agents to be educated, practical, and also courteous. It can be hard to address your trouble if it’s something that calls for a supervisor’s intervention.

Eventually, most people seem to delight in making use of Chewy, as well as it has a dedicated customer base. While it is nominally in competition with Amazon, lots of people use the services interchangeably; however, it seems that the majority of pet dog proprietors begin shopping on Chewy as well as just switch to Amazon if Chewy does not have what they require.

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Chewy Review– In Conclusion

As we’ve defined in our Chewy review above, they’re not ideal, yet Chewy is just one of the very best online animal supply firms around. It has a broad choice of products for a wide array of animals, as well as its prices are in line with other major providers. The shipping is quickly, cheap, and also convenient, and its client service is top-notch.

You won’t constantly discover what you’re seeking on Chewy, though, and also it can be difficult to get complicated issues addressed immediately. Fortunately, however, their charitable return plan offers you a lot of time to obtain points figured out.

It may not change routine runs to the pet shop right now, however Chewy is doing every little thing that it can to make purchasing your pet as convenient as feasible.

The greatest complaints we found when looking with Chewy evaluations focused around a lack of international shipping as well as delays in delivery. Chewy does its best to provide you lots of development notification in situation there’s an issue.

As we’ve described in our Chewy review over, they’re not excellent, yet Chewy is one of the best online pet supply business around. It has a broad option of items for a wide selection of family pets, as well as its prices are in line with various other major vendors. The delivery is quick, cheap, as well as problem-free, and also its client solution is top-notch.

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