Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Grooming Category Manager Profiles Linkedin Review Summary

Chewy is a fairly recent participant right into the pet food and also accessory market, however it’s rapidly established itself as a heavy hitter. It’s the largest dedicated animal supply site on the net, with only Amazon showing itself to be a real opposition.

The website prides itself on making points easy for the ordinary pet proprietor. It offers whatever that you can possibly need to take care of your animal, even if it’s something extra exotic than a pet cat or pet, and it even fills up prescriptions. is one of the best solutions for discovering rare brand names, and also it can normally obtain your goods to you in a day or more. Nevertheless, it’s not much aid if you have an empty cupboard and also a starving pet dog , as well as it doesn’t offer anything past pet goods, placing them a step behind Amazon in that respect.

It additionally doesn’t have as numerous user assesses as Amazon does, as well as it’s vague what, if anything, it does to veterinarian the evaluations that do exist.

If you’re a family pet owner who’s willing to give up the brick-and-mortar experience ( and also you’re all right with not making any kind of impulse purchases on your own part), Chewy is absolutely worth a appearance. Keep checking out for our thorough review.– A Quick Look

a tabby feline with collar resting on carpeted flooring

Image Credit: jkalea, Pixabay

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  • Wide option
  • Competitive costs
  • Superb customer service


  • Limited variety of customer evaluations
  • No instant satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction centers around the United States, so it’s able to swiftly satisfy orders as they’re obtained. Generally speaking, you must have the ability to get your things within 48 hours of placing your order.

canine waiting on the home window

Photo: Pikist

It’s not the same as being able to drive to the store to pick up what you require, yet you shouldn’t need to wait long to get your stuff. The quick turnaround time makes it a convenient choice for animal owners who can plan a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy offers membership solutions, where you can set it up so that it immediately sends you a brand-new order after a predetermined quantity of time. That allows you to maintain a constant supply of food available without having to bear in mind to get it every single time.

To motivate proprietors to make the most of their membership solution, Chewy offers a 5% discount on each order. It’s a terrific method to save money on something that you’re going to buy, anyhow.

It’s a win-win for both the clients and also the company. Clients conserve money and also bother, while Chewy locks their customer base in for weeks each time.

Nevertheless, if you fail to remember to terminate, you can be on the hook for unwanted supplies. Fortunately, their return plan is generous, so all it will certainly cost you is a little hassle.

It Offers Prescription Medications

You can send the prescription to Chewy and it’ll load it for you if your pet dog takes a medicine on a regular basis. This will likely be less costly than going through your veterinarian or regional pharmacy, and also you can get automated refills in order to decrease the trouble to you.

Most importantly, it’ll also contact your veterinarian for you to get the prescription filled, so all you have to do is offer your doctor’s information.

unwell pet dog

Credit Rating: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of concerns or worries , it has associates online 24 hours a day, 7 days a week, so you can chat with them to get the information you need. It additionally has agents available by phone if you want to talk with a person face to face, although those hrs are extra restricted.

The group absolutely strives to ensure you’re satisfied. They’ll do just about anything to make their consumers pleased.

The only problem we’ve found concerning customer care is that if you have a difficult problem, you’ll likely get a different rep every time you reach out. That indicates you’ll need to describe the situation multiple times, instead of having a specialized agent see your issue with to the end.

Amusing pug pet with man hands in candy striped sweater in headphones_dean drobot_shutterstock

Credit Scores: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return items a full year after purchase, which is exceptionally charitable. That gives you time to see if your pet dog will require to a brand-new food, as an example, before having to make any type of choices about maintaining it.

On the other hand, it doesn’t approve returns on prescription medicines unless there’s an concern with them, such as damage or a issue. Because case, it’ll refine a replacement but not a refund.

The other problem with their return policy is that it uses FedEx to deal with whatever. That can produce problem, as you’ll need to locate a FedEx area to send your stuff back. It provides you an unnecessary task, but at least you have a lots of time to make the return.divider 9


How do Chewy’s costs contrast to other sites?

Normally, it’s on par with various other sites. The prices will vary depending on which item you’re considering, obviously, however you’ll typically locate them to be equal to those of other significant services.

Does it bill for delivery?

Shipping is totally free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 level rate.

Does it supply goods for all pets or simply cats and dogs ?

Dogs as well as pet cats absolutely stand for the mass of their choice, yet it additionally has actually committed classifications for fish, birds, reptiles, horses, and various other little pets like gerbils and hamsters.

The greatest oversight it has is snakes. If you have a serpent, you’ll need to really hope that the equipment Chewy deals for various other reptiles will match your functions; otherwise, you’ll require to find a different distributor.

What types of settlement does it accept?

It takes all significant charge card, in addition to PayPal and also Chewy gift cards.Divider 4

What the Users Say

While you can discover much regarding a solution by perusing their internet site, we feel the best means to judge it is by seeing what most users state about it. It’s the most effective method to get a broad view of the average individual’s experience with the solution and also trust their testimonials.

In checking out Chewy reviews from users as well as forum conversations, we’ve discovered that individuals are usually happy with their experiences making use of Chewy The selection is exceptional, the costs are competitive, as well as the auto-ship function is definitely hassle-free.

The greatest complaints we located when browsing Chewy evaluations focused around a lack of worldwide shipping as well as hold-ups in shipment. It must be noted, though, that many shipping delays are due to issues with gratification, and these are normally on the manufacturer’s end. Chewy does its best to provide you lots of advancement notice in situation there’s an issue.

Lots of people value exactly how simple it is to manage Chewy if there’s a problem with your order, as well as they normally find its customer care reps to be well-informed, helpful, as well as respectful. However, it can be difficult to solve your trouble if it’s something that calls for a supervisor’s intervention.

Ultimately, lots of people seem to take pleasure in using Chewy, as well as it has a dedicated client base. While it is nominally in competition with Amazon, many people use the services reciprocally; nevertheless, it seems that most family pet proprietors begin shopping on Chewy and only switch to Amazon if Chewy doesn’t have what they need.

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Chewy Review– In Conclusion

As we’ve defined in our Chewy review over, they’re not ideal, but Chewy is one of the best online family pet supply firms around. It has a broad selection of products for a wide array of animals, and its rates are in line with other significant suppliers. The shipping is quick, cheap, and also problem-free, and also its customer service is top-notch.

You won’t constantly discover what you’re trying to find on Chewy, however, and it can be difficult to get intricate problems fixed promptly. Luckily, though, their generous return policy offers you a lot of time to obtain things figured out.

It may not replace routine go to the pet store right now, but Chewy is doing whatever that it can to make purchasing your pet as convenient as possible.

The biggest issues we located when looking through Chewy reviews centered around a absence of international shipping and delays in shipment. Chewy does its ideal to provide you plenty of advance notification in case there’s an problem.

As we’ve defined in our Chewy testimonial above, they’re not excellent, but Chewy is one of the best online pet dog supply firms around. It has a broad selection of products for a large selection of pet dogs, as well as its rates are in line with various other major providers. The delivery is quick, inexpensive, and also hassle-free, and its customer service is top-notch.

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