Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Pecan Brownies Review Summary

Chewy is a relatively recent participant into the pet food as well as accessory market, but it’s promptly established itself as a heavy hitter. It’s the largest specialized pet dog supply web site online, with only Amazon confirming itself to be a actual challenger.

The website prides itself on making things very easy for the ordinary animal owner. It provides everything that you might possibly require to look after your pet, even if it’s something extra exotic than a feline or canine, and it also fills up prescriptions. is one of the most effective solutions for discovering odd brand names, as well as it can normally get your products to you in a day or 2. It’s not much aid if you have an vacant cupboard and a hungry animal , as well as it does not use anything past family pet products, putting them a step behind Amazon in that regard.

It additionally does not have as lots of individual evaluates as Amazon does, and it’s unclear what, if anything, it does to vet the reviews that do exist.

If you’re a animal proprietor that’s eager to give up the brick-and-mortar experience ( as well as you’re fine with not making any impulse acquisitions on your own behalf), Chewy is certainly worth a appearance. Maintain reading for our comprehensive review.– A Quick Look

a tabby pet cat with collar lying on carpeted flooring

Image Credit: jkalea, Pixabay

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  • Wide choice
  • Affordable prices
  • Excellent client service


  • Limited variety of user testimonials
  • No immediate gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment centers throughout the United States, so it’s able to swiftly satisfy orders as they’re gotten. Typically speaking, you must have the ability to get your stuff within 48 hrs of positioning your order.

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Photo: Pikist

It’s not the like being able to drive down to the shop to get what you need, but you shouldn’t need to wait lengthy to obtain your things. The quick turn-around time makes it a hassle-free option for animal owners that can plan a day or more ahead.

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It Pushes Subscriptions Hard

Chewy offers membership solutions, where you can set it up so that it automatically sends you a brand-new order after a established amount of time. That permits you to keep a stable supply of food handy without needing to remember to purchase it whenever.

To urge owners to make the most of their subscription solution, Chewy offers a 5% price cut on each order. It’s a wonderful means to conserve money on something that you’re mosting likely to acquire, anyway.

It’s a win-win for both the consumers and the firm. Clients save cash and also bother, while Chewy locks their consumer base in for weeks at once.

However, if you fail to remember to terminate, you can be responsible for undesirable supplies. Luckily, their return plan is generous, so all it will cost you is a little problem.

It Offers Prescription Medications

You can submit the prescription to Chewy and also it’ll fill it for you if your pet takes a medicine regularly. This will likely be more affordable than experiencing your vet or neighborhood pharmacy, and also you can get automated refills in order to reduce the hassle to you.

Best of all, it’ll also contact your veterinarian for you to get the prescription filled up, so all you have to do is offer your physician’s details.

unwell pet

Credit Score: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any inquiries or worries , it has partners online 24 hours a day, 7 days a week, so you can talk with them to get the info you require. It additionally has reps available by phone if you want to talk with somebody in person, although those hrs are a lot more minimal.

The group really bends over backward to see to it you’re satisfied. They’ll do almost anything to make their clients pleased.

The only concern we’ve discovered concerning customer service is that if you have a challenging concern, you’ll likely obtain a different agent every single time you reach out. That indicates you’ll have to discuss the scenario numerous times, as opposed to having a dedicated agent see your problem through to the end.

Amusing pug canine with guy hands in striped sweatshirt in headphones_dean drobot_shutterstock

Credit: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy enables you to return items a complete year after acquisition, which is very generous. That provides you time to see if your pet will certainly require to a new food, for example, before needing to make any type of decisions concerning keeping it.

On the other hand, it does not approve returns on prescription medications unless there’s an issue with them, such as damage or a problem. In that situation, it’ll process a substitute however not a refund.

The other problem with their return plan is that it makes use of FedEx to manage every little thing. That can produce problem, as you’ll have to track down a FedEx area to send your things back. It offers you an unneeded errand, however at least you have a lots of time to make the return.divider 9


How do Chewy’s prices contrast to other sites?

Normally, it’s on par with various other sites. The prices will certainly vary depending on which product you’re taking a look at, obviously, but you’ll typically find them to be equal to those of other major solutions.

Does it bill for delivery?

Shipping is totally free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level price.

Does it offer items for all pets or just felines and canines ?

Cats and also pets definitely represent the mass of their option, yet it additionally has devoted categories for fish, birds, reptiles, horses, as well as various other little pets like gerbils as well as hamsters.

The biggest oversight it has is snakes. If you have a serpent, you’ll need to wish that the equipment Chewy offers for other reptiles will certainly fit your objectives; otherwise, you’ll require to discover a various provider.

What forms of payment does it approve?

It takes all major credit cards, along with PayPal and Chewy gift cards.Divider 4

What the Users Say

While you can learn much concerning a service by reading their website, we feel the best means to judge it is by seeing what a lot of individuals say concerning it. It’s the very best way to get a broad view of the typical customer’s experience with the service and also trust their evaluations.

In considering Chewy evaluations from individuals and also online forum discussions, we’ve found that people are usually delighted with their experiences making use of Chewy The selection is exceptional, the costs are competitive, and the auto-ship attribute is certainly hassle-free.

When looking with Chewy testimonials centered around a lack of global shipping as well as delays in shipment, the greatest grievances we discovered. It should be kept in mind, though, that the majority of delivery hold-ups are because of issues with satisfaction, and these are typically on the manufacturer’s end. Chewy does its best to provide you lots of advancement notice in situation there’s an issue.

Most individuals appreciate how very easy it is to take care of Chewy if there’s a problem with your order, and they typically find its customer care representatives to be experienced, useful, and polite. Nevertheless, it can be tough to resolve your issue if it’s something that calls for a supervisor’s intervention.

Ultimately, most individuals seem to delight in making use of Chewy, and also it has a loyal consumer base. While it is nominally in competition with Amazon, many people use the services mutually; nevertheless, it seems that a lot of pet dog owners start shopping on Chewy as well as just switch to Amazon if Chewy does not have what they need.

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Chewy Review– In Conclusion

As we’ve defined in our Chewy testimonial over, they’re not excellent, but Chewy is just one of the most effective online pet supply companies around. It has a broad choice of products for a variety of pet dogs, as well as its prices remain in line with other major providers. The shipping is quick, economical, and also hassle-free, and also its client service is excellent.

You won’t constantly find what you’re trying to find on Chewy, however, and it can be tough to obtain complicated troubles solved immediately. However, their charitable return policy gives you lots of time to get things arranged out.

It may not change normal runs to the pet shop right now, yet Chewy is doing everything that it can to make shopping for your animal as practical as possible.

The biggest complaints we found when looking through Chewy testimonials focused around a lack of global delivery and delays in shipment. Chewy does its finest to provide you plenty of advancement notification in instance there’s an concern.

As we’ve explained in our Chewy review above, they’re not excellent, however Chewy is one of the best online pet dog supply firms around. It has a broad selection of items for a broad selection of family pets, and also its prices are in line with other significant suppliers. The shipping is quick, affordable, and hassle-free, as well as its consumer service is superior.

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