Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Pet Products Phone Number Review Summary

Chewy is a relatively current participant right into the pet food as well as accessory market, yet it’s rapidly established itself as a heavy hitter. It’s the largest devoted animal supply website online, with only Amazon proving itself to be a real challenger.

The website prides itself on making points easy for the typical family pet owner. It provides whatever that you might possibly require to deal with your animal, even if it’s something extra unique than a pet cat or canine, and also it even fills up prescriptions. is one of the best services for locating unknown brands, and it can normally get your products to you in a day or more. However, it’s not much assistance if you have an vacant cupboard and also a hungry pet dog , and it does not offer anything beyond pet dog products, putting them a step behind Amazon in that respect.

It likewise doesn’t have as several individual reviews as Amazon does, as well as it’s unclear what, if anything, it does to vet the evaluations that do exist.

If you’re a family pet proprietor who’s ready to give up the brick-and-mortar experience ( and also you’re okay with not making any kind of impulse acquisitions by yourself part), Chewy is absolutely worth a appearance. Maintain reading for our extensive review.– A Quick Look

a tabby pet cat with collar pushing carpeted flooring

Photo Credit: jkalea, Pixabay

See Chewy


  • Wide selection
  • Affordable prices
  • Outstanding client service


  • Restricted number of individual reviews
  • No immediate satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment facilities throughout the United States, so it’s able to rapidly fulfill orders as they’re received. Generally speaking, you should be able to get your things within 48 hours of placing your order.

pet waiting on the home window

Photo: Pikist

It’s not the like being able to drive to the shop to pick up what you require, but you shouldn’t have to wait long to obtain your stuff. The quick turn-around time makes it a convenient option for pet dog proprietors that can intend a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy offers membership services, where you can establish it up so that it instantly sends you a brand-new order after a fixed amount of time. That permits you to maintain a constant supply of food accessible without needing to remember to buy it each time.

To urge proprietors to take advantage of their subscription service, Chewy deals a 5% discount rate on each order. It’s a terrific way to save cash on something that you’re mosting likely to buy, anyway.

It’s a win-win for both the customers as well as the business. Clients save cash as well as trouble, while Chewy locks their client base in for weeks at once.

Nonetheless, if you neglect to terminate, you can be responsible for unwanted products. Thankfully, their return policy is generous, so all it will cost you is a bit of trouble.

It Offers Prescription Medications

If your animal takes a medicine on a regular basis, you can submit the prescription to Chewy and it’ll fill it for you. This will likely be less expensive than experiencing your vet or regional pharmacy, and also you can obtain automatic refills in order to decrease the inconvenience to you.

Most importantly, it’ll even contact your veterinarian for you to get the prescription loaded, so all you have to do is supply your physician’s info.

sick pet dog

Debt: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any concerns or concerns , it has affiliates on the internet 24 hours a day, 7 days a week, so you can talk with them to obtain the info you need. It additionally has agents available by phone if you want to talk to somebody personally, although those hours are extra minimal.

The group absolutely strives to ensure you’re pleased. They’ll do practically anything to make their customers delighted.

The only concern we’ve found concerning customer care is that if you have a challenging concern, you’ll likely obtain a different rep every single time you connect. That means you’ll have to discuss the circumstance multiple times, as opposed to having a devoted agent see your problem via to the end.

Funny pug pet dog with male hands in striped coat in headphones_dean drobot_shutterstock

Debt: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return products a complete year after acquisition, which is extremely charitable. That offers you time to see if your pet will take to a new food, for example, prior to having to make any type of choices regarding keeping it.

On the other hand, it does not accept returns on prescription medicines unless there’s an concern with them, such as damages or a flaw. In that instance, it’ll process a replacement yet not a reimbursement.

The other issue with their return policy is that it utilizes FedEx to take care of whatever. That can develop trouble, as you’ll have to find a FedEx place to send your stuff back. It gives you an unnecessary task, however at the very least you have a ton of time to make the return.divider 9


Exactly how do Chewy’s rates contrast to other sites?

Normally, it’s on the same level with other websites. The prices will differ depending on which item you’re taking a look at, certainly, however you’ll normally find them to be equal to those of various other significant solutions.

Does it bill for shipping?

Delivery is totally free on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat price.

Does it provide items for all family pets or just cats and also dogs ?

Cats and dogs certainly stand for the mass of their choice, however it also has devoted classifications for fish, birds, reptiles, horses, and other little family pets like gerbils and hamsters.

The largest oversight it has is snakes. If you have a snake, you’ll have to wish that the gear Chewy offers for various other reptiles will suit your objectives; otherwise, you’ll need to locate a various provider.

What forms of repayment does it approve?

It takes all significant charge card, in addition to PayPal as well as Chewy gift cards.Divider 4

What the Users Say

While you can find out much about a solution by browsing their website, we feel the best means to evaluate it is by seeing what a lot of users state regarding it. It’s the most effective means to get a broad view of the ordinary user’s experience with the service and count on their reviews.

In taking a look at Chewy testimonials from individuals as well as discussion forum discussions, we’ve discovered that people are normally happy with their experiences using Chewy The choice is excellent, the costs are affordable, and also the auto-ship function is certainly practical.

The largest complaints we located when looking through Chewy evaluations centered around a lack of global delivery as well as hold-ups in distribution. It needs to be kept in mind, though, that most shipping delays are due to issues with gratification, as well as these are usually on the producer’s end. Chewy does its finest to provide you lots of development notification in situation there’s an concern.

Most people appreciate how simple it is to manage Chewy if there’s a issue with your order, and also they typically find its customer support representatives to be experienced, valuable, and also courteous. It can be challenging to fix your trouble if it’s something that needs a supervisor’s intervention.

Inevitably, many people appear to delight in utilizing Chewy, as well as it has a loyal customer base. While it is nominally in competitors with Amazon, lots of people use the solutions reciprocally; nonetheless, it seems that the majority of animal proprietors begin shopping on Chewy and also only switch to Amazon if Chewy doesn’t have what they need.

Go to Chewy.

Chewy Review– In Conclusion

As we’ve described in our Chewy review over, they’re not best, but Chewy is among the most effective online animal supply business around. It has a broad selection of products for a wide variety of animals, and its rates remain in line with various other significant providers. The shipping is fast, low-cost, as well as easy, as well as its customer service is first-class.

You will not constantly discover what you’re looking for on Chewy, however, and also it can be challenging to get intricate issues fixed promptly. Luckily, though, their generous return policy provides you plenty of time to obtain points figured out.

It might not replace regular runs to the pet shop just yet, but Chewy is doing everything that it can to make purchasing your animal as hassle-free as possible.

The most significant grievances we found when looking with Chewy evaluations focused around a lack of international shipping and also hold-ups in delivery. Chewy does its ideal to give you lots of advance notification in instance there’s an problem.

As we’ve explained in our Chewy review above, they’re not excellent, however Chewy is one of the best online animal supply companies around. It has a broad selection of items for a wide range of family pets, and its rates are in line with other significant suppliers. The shipping is quickly, affordable, as well as easy, and also its client service is superior.

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