Chewy - Pet Food, Products, Supplies at Low Prices

Chewy Salary Glassdoor Review Summary

Chewy is a relatively recent participant right into the pet food and accessory market, but it’s quickly established itself as a heavy hitter. It’s the biggest committed animal supply site online, with just Amazon showing itself to be a genuine challenger.

The website prides itself on making things simple for the average pet owner. It supplies whatever that you might perhaps require to take care of your pet, even if it’s something much more exotic than a cat or canine, and also it also loads prescriptions. is just one of the most effective solutions for discovering obscure brands, as well as it can usually obtain your items to you in a day or two. However, it’s very little help if you have an empty cupboard and also a hungry pet , and it doesn’t supply anything past pet products, placing them a action behind Amazon in that respect.

It additionally does not have as numerous user reviews as Amazon does, and also it’s uncertain what, if anything, it does to vet the reviews that do exist.

If you’re a animal proprietor who’s prepared to quit the brick-and-mortar experience (and you’re alright with not making any kind of impulse acquisitions on your own behalf), Chewy is absolutely worth a appearance. Maintain reviewing for our thorough review.– A Quick Look

a tabby pet cat with collar resting on carpeted flooring

Photo Credit: jkalea, Pixabay

Check out Chewy


  • Wide choice
  • Affordable costs
  • Excellent customer care


  • Limited variety of user evaluations
  • No immediate satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction centers throughout the United States, so it’s able to swiftly fulfill orders as they’re gotten. Normally talking, you ought to be able to get your stuff within 48 hrs of positioning your order.

pet waiting on the window

Picture: Pikist

It’s not the like being able to drive to the store to get what you need, however you should not need to wait lengthy to get your stuff. The quick turn-around time makes it a practical choice for animal owners who can intend a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy deals subscription services, where you can set it up so that it immediately sends you a brand-new order after a predetermined amount of time. That allows you to keep a constant supply of food on hand without needing to keep in mind to purchase it every single time.

To encourage proprietors to make the most of their subscription service, Chewy deals a 5% discount on each order. It’s a wonderful way to save cash on something that you’re mosting likely to buy, anyway.

It’s a win-win for both the customers and also the company. Clients save money as well as trouble, while Chewy locks their client base in for weeks at once.

Nevertheless, if you forget to terminate, you can be on the hook for unwanted products. The good news is, their return policy is generous, so all it will cost you is a little hassle.

It Offers Prescription Medications

You can submit the prescription to Chewy and it’ll fill it for you if your pet takes a medicine on a regular basis. This will likely be cheaper than experiencing your vet or neighborhood pharmacy, as well as you can obtain automatic refills in order to reduce the aggravation to you.

Most importantly, it’ll also call your vet for you to get the prescription filled, so all you need to do is offer your doctor’s information.

sick pet

Credit Rating: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any concerns or worries , it has associates on the internet 24 hrs a day, 7 days a week, so you can talk with them to get the information you need. It also has agents offered by phone if you want to speak with somebody in person, although those hours are much more minimal.

The group really bends over backward to make sure you’re satisfied. They’ll do just about anything to make their customers happy.

The only issue we’ve located relating to client service is that if you have a challenging concern, you’ll likely obtain a various representative every single time you connect. That means you’ll have to explain the circumstance numerous times, instead of having a specialized representative see your trouble via to the end.

Amusing pug dog with male hands in striped sweatshirt in headphones_dean drobot_shutterstock

Credit Scores: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return items a full year after acquisition, which is extremely charitable. That provides you time to see if your pet will require to a new food, for example, before needing to make any decisions concerning keeping it.

On the other hand, it doesn’t accept returns on prescription medications unless there’s an issue with them, such as damage or a flaw. Because instance, it’ll refine a substitute however not a reimbursement.

The various other issue with their return plan is that it uses FedEx to take care of everything. That can create hassle, as you’ll need to track down a FedEx place to send your stuff back. It gives you an unnecessary task, however at the very least you have a lots of time to make the return.divider 9


Just how do Chewy’s rates contrast to other sites?

Usually, it’s on par with other sites. The costs will certainly vary relying on which item you’re checking out, of course, yet you’ll generally discover them to be equal to those of various other significant services.

Does it bill for shipping?

Delivery is totally free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 level rate.

Does it provide goods for all animals or just felines as well as pet dogs ?

Dogs and also cats definitely stand for the mass of their selection, however it likewise has actually committed groups for fish, birds, reptiles, equines, and other tiny pet dogs like gerbils and hamsters.

The largest oversight it has is serpents. If you have a serpent, you’ll need to hope that the equipment Chewy deals for various other reptiles will suit your purposes; otherwise, you’ll need to discover a various vendor.

What types of payment does it accept?

It takes all major bank card, along with PayPal as well as Chewy gift cards.Divider 4

What the Users Say

While you can learn much concerning a solution by browsing their website, we really feel the very best way to judge it is by seeing what the majority of individuals say regarding it. It’s the best means to get a broad view of the typical customer’s experience with the service and also count on their reviews.

In taking a look at Chewy reviews from customers and also online forum conversations, we’ve discovered that individuals are typically satisfied with their experiences making use of Chewy The selection is superb, the rates are competitive, as well as the auto-ship attribute is certainly convenient.

The largest problems we located when looking through Chewy reviews focused around a lack of international shipping as well as hold-ups in shipment. It should be noted, though, that most shipping delays are because of troubles with satisfaction, and these are usually on the producer’s end. Chewy does its best to provide you plenty of advance notice in instance there’s an concern.

Most individuals value just how simple it is to deal with Chewy if there’s a issue with your order, and they normally locate its customer support agents to be well-informed, helpful, as well as respectful. It can be challenging to solve your trouble if it’s something that needs a supervisor’s intervention.

Inevitably, many people appear to appreciate using Chewy, as well as it has a loyal consumer base. While it is nominally in competitors with Amazon, many individuals use the solutions mutually; however, it seems that a lot of family pet proprietors start shopping on Chewy and also just switch over to Amazon if Chewy doesn’t have what they require.

Go to Chewy.

Chewy Review– In Conclusion

As we’ve explained in our Chewy evaluation above, they’re not best, yet Chewy is just one of the most effective online pet supply companies around. It has a wide option of products for a wide variety of family pets, and its rates are in line with other major distributors. The delivery is fast, affordable, and also problem-free, and its client service is superior.

You won’t constantly discover what you’re seeking on Chewy, though, and it can be challenging to get complex issues solved quickly. Luckily, though, their generous return policy gives you plenty of time to get points figured out.

It might not change regular runs to the pet store just yet, however Chewy is doing everything that it can to make searching for your animal as hassle-free as feasible.

The biggest problems we discovered when looking via Chewy evaluations centered around a absence of worldwide delivery and also delays in shipment. Chewy does its ideal to provide you plenty of advance notification in instance there’s an concern.

As we’ve explained in our Chewy review above, they’re not excellent, but Chewy is one of the finest online pet supply companies around. It has a wide option of items for a broad variety of pet dogs, and its rates are in line with various other significant vendors. The shipping is quickly, inexpensive, and also hassle-free, and its consumer service is excellent.

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