Chewy - Pet Food, Products, Supplies at Low Prices

Chewy+Pet+Store Review Summary

Chewy is a relatively current entrant into the pet food as well as accessory market, however it’s rapidly established itself as a heavy hitter. It’s the largest devoted animal supply internet site on the web, with only Amazon confirming itself to be a genuine opposition.

The website prides itself on making things very easy for the ordinary pet dog proprietor. It offers whatever that you could perhaps require to care for your pet, even if it’s something a lot more unique than a pet cat or canine, and it also fills prescriptions. is just one of the very best solutions for locating odd brand names, and also it can generally obtain your goods to you in a day or more. It’s not much assistance if you have an empty cupboard as well as a starving animal , and also it doesn’t provide anything beyond pet products, placing them a step behind Amazon in that respect.

It likewise doesn’t have as lots of user evaluates as Amazon does, as well as it’s vague what, if anything, it does to vet the testimonials that do exist.

If you’re a animal proprietor that’s prepared to give up the brick-and-mortar experience (and you’re okay with not making any type of impulse purchases by yourself part), Chewy is definitely worth a appearance. Maintain checking out for our thorough review.– A Quick Look

a tabby pet cat with collar lying on carpeted floor

Photo Credit: jkalea, Pixabay

Browse through Chewy


  • Wide option
  • Affordable rates
  • Superb client service


  • Minimal number of individual evaluations
  • No immediate gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction centers throughout the United States, so it’s able to promptly satisfy orders as they’re obtained. Generally talking, you should be able to obtain your stuff within 48 hours of placing your order.

dog waiting on the home window

Photo: Pikist

It’s not the like having the ability to drive down to the shop to get what you need, yet you should not have to wait long to obtain your things. The quick turnaround time makes it a practical alternative for family pet proprietors that can prepare a day or two in advance.

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It Pushes Subscriptions Hard

Chewy deals membership services, where you can set it up to make sure that it immediately sends you a new order after a established amount of time. That enables you to maintain a stable supply of food available without needing to bear in mind to buy it every time.

To urge proprietors to capitalize on their registration solution, Chewy deals a 5% discount rate on each order. It’s a excellent means to save money on something that you’re going to acquire, anyway.

It’s a win-win for both the clients and the business. Customers conserve cash and bother, while Chewy locks their customer base in for weeks each time.

Nonetheless, if you forget to cancel, you can be on the hook for undesirable materials. Luckily, their return plan is generous, so all it will cost you is a little bit of inconvenience.

It Offers Prescription Medications

You can submit the prescription to Chewy and it’ll fill it for you if your animal takes a medication frequently. This will likely be more affordable than undergoing your veterinarian or local drug store, and also you can get automatic refills in order to reduce the hassle to you.

Best of all, it’ll also call your veterinarian for you to get the prescription filled up, so all you have to do is offer your physician’s details.

sick dog

Credit History: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of problems or questions , it has affiliates on-line 24 hours a day, 7 days a week, so you can talk with them to get the details you require. It likewise has reps readily available by phone if you wish to speak with a person in person, although those hours are extra minimal.

The team truly strives to see to it you’re pleased. They’ll do almost anything to make their clients delighted.

The only concern we’ve discovered regarding client service is that if you have a difficult problem, you’ll likely get a different representative every single time you connect. That suggests you’ll need to explain the situation several times, instead of having a devoted agent see your problem through to the end.

Funny pug canine with guy hands in striped sweatshirt in headphones_dean drobot_shutterstock

Credit History: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return items a complete year after acquisition, which is exceptionally generous. That gives you time to see if your pet dog will take to a new food, as an example, before having to make any decisions regarding maintaining it.

On the other hand, it doesn’t accept returns on prescription medications unless there’s an problem with them, such as damages or a problem. In that situation, it’ll refine a replacement yet not a reimbursement.

The various other issue with their return plan is that it uses FedEx to manage every little thing. That can develop inconvenience, as you’ll have to find a FedEx area to send your stuff back. It provides you an unneeded task, however at least you have a ton of time to make the return.divider 9


Just how do Chewy’s rates compare to other websites?

Commonly, it’s on the same level with other websites. The rates will differ depending upon which item you’re checking out, obviously, but you’ll generally discover them to be equal to those of various other major services.

Does it bill for shipping?

Delivery is complimentary on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat rate.

Does it provide products for all pets or simply pet cats as well as pet dogs ?

Dogs and cats absolutely stand for the mass of their choice, but it also has actually dedicated categories for fish, birds, reptiles, equines, and various other small pets like gerbils and hamsters.

The biggest oversight it has is snakes. If you have a snake, you’ll have to hope that the gear Chewy offers for other reptiles will fit your objectives; or else, you’ll need to locate a various provider.

What forms of payment does it accept?

It takes all significant charge card, as well as PayPal and Chewy present cards.Divider 4

What the Users Say

While you can learn much about a solution by browsing their web site, we feel the most effective way to judge it is by seeing what most users claim regarding it. It’s the best method to get a broad view of the average user’s experience with the service and count on their testimonials.

In looking at Chewy testimonials from customers and online forum discussions, we’ve found that individuals are normally happy with their experiences utilizing Chewy The selection is outstanding, the rates are affordable, and the auto-ship feature is definitely convenient.

The most significant problems we located when browsing Chewy testimonials centered around a absence of international delivery and also delays in delivery. It ought to be noted, though, that many delivery delays are because of problems with fulfillment, and these are typically on the supplier’s end. Chewy does its ideal to provide you lots of breakthrough notification in situation there’s an problem.

The majority of people appreciate how very easy it is to deal with Chewy if there’s a trouble with your order, and they typically locate its customer service agents to be educated, handy, and respectful. It can be tough to solve your issue if it’s something that needs a supervisor’s treatment.

Inevitably, lots of people seem to delight in using Chewy, and it has a devoted customer base. While it is nominally in competition with Amazon, many people use the services mutually; however, it appears that the majority of family pet owners start shopping on Chewy as well as just change to Amazon if Chewy doesn’t have what they need.

Browse through Chewy.

Chewy Review– In Conclusion

As we’ve explained in our Chewy review over, they’re not best, but Chewy is just one of the most effective online animal supply business around. It has a wide choice of products for a wide array of family pets, and also its prices are in line with other significant distributors. The shipping is fast, affordable, as well as convenient, and also its customer support is superior.

You won’t constantly find what you’re searching for on Chewy, however, as well as it can be difficult to obtain complicated troubles fixed without delay. However, their charitable return plan offers you lots of time to get points arranged out.

It might not change normal go to the pet shop right now, but Chewy is doing every little thing that it can to make shopping for your family pet as practical as possible.

The greatest issues we found when looking with Chewy testimonials centered around a lack of global delivery as well as delays in shipment. Chewy does its ideal to provide you plenty of advance notice in situation there’s an concern.

As we’ve described in our Chewy testimonial above, they’re not best, yet Chewy is one of the best online pet dog supply firms around. It has a wide option of items for a large selection of pets, as well as its rates are in line with other significant providers. The delivery is fast, affordable, and convenient, and also its client solution is excellent.

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