Chewy - Pet Food, Products, Supplies at Low Prices

Dog Litter Box Chewy Review Summary

Chewy is a relatively current participant into the pet food and accessory market, but it’s quickly established itself as a heavy hitter. It’s the largest dedicated animal supply site on the internet, with just Amazon confirming itself to be a actual challenger.

The site prides itself on making things easy for the typical pet proprietor. It uses every little thing that you could possibly need to take care of your pet, even if it’s something extra exotic than a pet cat or pet, and also it also fills prescriptions. is just one of the very best services for discovering odd brand names, and it can usually obtain your items to you in a day or more. It’s not much help if you have an empty cupboard as well as a hungry pet , and also it does not offer anything beyond animal items, placing them a step behind Amazon in that respect.

It likewise doesn’t have as several user reviews as Amazon does, as well as it’s unclear what, if anything, it does to vet the testimonials that do exist.

If you’re a family pet proprietor who’s willing to give up the brick-and-mortar experience ( as well as you’re okay with not making any kind of impulse purchases on your own part), Chewy is definitely worth a appearance. Maintain reviewing for our in-depth review.– A Quick Look

a tabby feline with collar lying on carpeted flooring

Photo Credit: jkalea, Pixabay

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  • Wide choice
  • Affordable prices
  • Exceptional customer support


  • Minimal variety of individual testimonials
  • No immediate gratification

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction centers around the United States, so it’s able to promptly satisfy orders as they’re obtained. Usually talking, you need to have the ability to obtain your things within 48 hrs of placing your order.

pet waiting on the window

Photo: Pikist

It’s not the same as having the ability to drive to the store to pick up what you require, however you should not need to wait long to get your stuff. The quick turn-around time makes it a convenient alternative for animal owners who can plan a day or more in advance.

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It Pushes Subscriptions Hard

Chewy deals registration solutions, where you can establish it up to ensure that it immediately sends you a new order after a established amount of time. That allows you to maintain a steady supply of food on hand without having to keep in mind to purchase it each time.

To motivate owners to make the most of their subscription service, Chewy offers a 5% discount on each order. It’s a fantastic way to save cash on something that you’re going to acquire, anyhow.

It’s a win-win for both the clients and the firm. Customers save cash and bother, while Chewy locks their consumer base in for weeks each time.

If you fail to remember to terminate, you can be on the hook for undesirable materials. The good news is, their return plan is generous, so all it will certainly cost you is a bit of hassle.

It Offers Prescription Medications

You can submit the prescription to Chewy as well as it’ll fill it for you if your pet dog takes a drug frequently. This will likely be more affordable than experiencing your vet or local drug store, and also you can get automatic refills in order to reduce the hassle to you.

Best of all, it’ll also contact your veterinarian for you to get the prescription loaded, so all you have to do is offer your physician’s info.

ill pet dog

Credit: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of questions or issues , it has associates on-line 24 hours a day, 7 days a week, so you can chat with them to obtain the details you need. It likewise has representatives offered by phone if you want to speak with someone personally, although those hrs are more restricted.

The team genuinely strives to see to it you’re satisfied. They’ll do almost anything to make their clients satisfied.

The only problem we’ve discovered concerning customer support is that if you have a complex issue, you’ll likely get a various agent every time you connect. That means you’ll have to describe the circumstance numerous times, instead of having a specialized representative see your problem through to the end.

Amusing pug pet dog with man hands in candy striped sweater in headphones_dean drobot_shutterstock

Credit Score: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy permits you to return items a complete year after acquisition, which is exceptionally charitable. That gives you time to see if your animal will certainly require to a new food, for example, prior to having to make any type of choices concerning maintaining it.

On the other hand, it does not approve returns on prescription drugs unless there’s an concern with them, such as damage or a problem. Because case, it’ll refine a replacement however not a refund.

The various other issue with their return plan is that it makes use of FedEx to manage everything. That can develop headache, as you’ll need to track down a FedEx place to send your things back. It provides you an unneeded task, but a minimum of you have a ton of time to make the return.divider 9


How do Chewy’s costs contrast to various other websites?

Typically, it’s on par with various other websites. The rates will differ depending upon which item you’re considering, naturally, however you’ll typically find them to be equal to those of various other significant services.

Does it bill for delivery?

Delivery is cost-free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 level price.

Does it supply goods for all family pets or just pets as well as cats ?

Cats as well as pet dogs certainly stand for the mass of their option, but it also has actually devoted categories for fish, birds, reptiles, steeds, and various other little family pets like gerbils as well as hamsters.

The biggest oversight it has is serpents. If you have a serpent, you’ll need to really hope that the equipment Chewy offers for various other reptiles will certainly fit your purposes; or else, you’ll need to discover a different provider.

What types of repayment does it accept?

It takes all significant bank card, as well as PayPal as well as Chewy present cards.Divider 4

What the Users Say

While you can discover much regarding a service by browsing their web site, we really feel the most effective method to judge it is by seeing what the majority of customers say about it. It’s the best method to get a broad view of the typical user’s experience with the service and depend on their reviews.

In considering Chewy testimonials from users as well as forum conversations, we’ve discovered that individuals are normally pleased with their experiences using Chewy The selection is outstanding, the prices are competitive, as well as the auto-ship attribute is absolutely practical.

The greatest problems we discovered when checking out Chewy evaluations focused around a lack of global delivery and hold-ups in shipment. It must be kept in mind, though, that a lot of delivery hold-ups are because of problems with satisfaction, and also these are normally on the manufacturer’s end. Chewy does its ideal to provide you a lot of advance notification in case there’s an concern, though.

Most people value just how simple it is to deal with Chewy if there’s a problem with your order, and also they typically find its client service reps to be knowledgeable, practical, as well as respectful. It can be hard to resolve your issue if it’s something that calls for a manager’s intervention.

Ultimately, most individuals appear to appreciate utilizing Chewy, as well as it has a loyal client base. While it is nominally in competition with Amazon, many individuals make use of the solutions interchangeably; however, it seems that most pet proprietors begin going shopping on Chewy as well as just switch to Amazon if Chewy does not have what they require.

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Chewy Review– In Conclusion

As we’ve explained in our Chewy review over, they’re not best, but Chewy is one of the most effective online animal supply business around. It has a wide selection of items for a variety of pet dogs, and also its costs are in line with various other major providers. The delivery is quickly, cheap, as well as easy, and also its customer service is top-notch.

You will not always discover what you’re searching for on Chewy, however, as well as it can be challenging to get complex issues addressed without delay. Thankfully, however, their generous return policy offers you lots of time to get things sorted out.

It may not replace regular runs to the pet store just yet, yet Chewy is doing everything that it can to make shopping for your pet dog as hassle-free as feasible.

The largest grievances we found when looking through Chewy evaluations centered around a lack of international shipping and also delays in distribution. Chewy does its ideal to give you plenty of advance notice in case there’s an concern.

As we’ve described in our Chewy evaluation over, they’re not ideal, but Chewy is one of the finest online pet supply companies around. It has a broad selection of items for a large selection of family pets, and its prices are in line with various other significant vendors. The shipping is fast, inexpensive, as well as problem-free, and also its client solution is excellent.

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