Chewy - Pet Food, Products, Supplies at Low Prices

Homemade Chewy Granola Bars Without Peanut Butter Review Summary

Chewy is a reasonably recent entrant right into the pet food and also accessory market, yet it’s quickly developed itself as a heavy hitter. It’s the largest committed pet supply site on the internet, with just Amazon confirming itself to be a genuine challenger.

The site prides itself on making things very easy for the typical pet dog proprietor. It supplies whatever that you can potentially require to care for your pet, even if it’s something a lot more exotic than a cat or pet dog, as well as it even loads prescriptions. is one of the very best solutions for locating rare brand names, and it can usually obtain your goods to you in a day or more. However, it’s not much assistance if you have a hungry pet dog as well as an vacant cupboard , and also it doesn’t offer anything past family pet items, putting them a action behind Amazon in that respect.

It likewise doesn’t have as many user assesses as Amazon does, and it’s uncertain what, if anything, it does to veterinarian the reviews that do exist.

If you’re a pet dog proprietor that’s willing to give up the brick-and-mortar experience ( and also you’re all right with not making any kind of impulse acquisitions by yourself behalf), Chewy is absolutely worth a appearance. Keep reading for our thorough review.– A Quick Look

a tabby pet cat with collar resting on carpeted floor

Image Credit: jkalea, Pixabay

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  • Wide option
  • Affordable rates
  • Outstanding client service


  • Limited number of customer evaluations
  • No immediate satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction centers throughout the United States, so it’s able to rapidly satisfy orders as they’re received. Normally speaking, you ought to be able to get your stuff within 48 hrs of positioning your order.

pet waiting on the home window

Photo: Pikist

It’s not the like having the ability to drive to the store to get what you need, however you should not need to wait lengthy to obtain your things. The quick turn-around time makes it a practical option for family pet proprietors who can prepare a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy offers registration solutions, where you can establish it up to make sure that it instantly sends you a new order after a fixed amount of time. That allows you to maintain a consistent supply of food accessible without needing to bear in mind to get it each time.

To encourage proprietors to take advantage of their membership service, Chewy deals a 5% discount on each order. It’s a excellent method to conserve money on something that you’re mosting likely to buy, anyhow.

It’s a win-win for both the consumers and also the company. Consumers conserve money and also bother, while Chewy locks their client base in for weeks at once.

If you forget to cancel, you can be on the hook for undesirable supplies. The good news is, their return policy is generous, so all it will cost you is a little bit of inconvenience.

It Offers Prescription Medications

If your animal takes a medicine on a regular basis, you can send the prescription to Chewy as well as it’ll load it for you. This will likely be more affordable than undergoing your veterinarian or neighborhood pharmacy, and also you can get automatic refills in order to minimize the hassle to you.

Best of all, it’ll also contact your vet for you to obtain the prescription filled up, so all you have to do is provide your doctor’s info.

sick pet

Credit: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any kind of worries or questions , it has associates online 24 hrs a day, 7 days a week, so you can chat with them to get the info you need. It additionally has representatives available by phone if you intend to talk to a person in person, although those hrs are much more limited.

The group genuinely bends over backward to make certain you’re satisfied. They’ll do almost anything to make their consumers delighted.

The only problem we’ve discovered concerning customer service is that if you have a difficult issue, you’ll likely obtain a various agent each time you reach out. That indicates you’ll need to explain the situation multiple times, instead of having a committed representative see your problem with to the end.

Funny pug dog with man hands in candy striped coat in headphones_dean drobot_shutterstock

Credit: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return items a full year after purchase, which is exceptionally charitable. That offers you time to see if your animal will take to a brand-new food, for instance, prior to needing to make any kind of decisions about maintaining it.

On the other hand, it does not approve returns on prescription medications unless there’s an issue with them, such as damages or a problem. In that case, it’ll process a replacement however not a refund.

The other problem with their return plan is that it makes use of FedEx to deal with every little thing. That can create problem, as you’ll need to locate a FedEx area to send your stuff back. It provides you an unnecessary duty, however a minimum of you have a lots of time to make the return.divider 9


Just how do Chewy’s costs contrast to other websites?

Typically, it’s on par with other sites. The prices will differ depending on which product you’re looking at, obviously, yet you’ll typically locate them to be equal to those of various other significant services.

Does it bill for delivery?

Shipping is totally free on orders over $49. For all orders under that limit, you’ll pay a $4.95 flat price.

Does it offer items for all animals or just felines and pet dogs ?

Cats and also dogs most definitely represent the bulk of their selection, however it additionally has actually devoted categories for fish, birds, reptiles, horses, and also various other tiny pet dogs like gerbils and also hamsters.

The biggest oversight it has is serpents. If you have a serpent, you’ll need to wish that the gear Chewy deals for various other reptiles will fit your objectives; otherwise, you’ll require to discover a various supplier.

What types of repayment does it approve?

It takes all major credit cards, as well as PayPal and Chewy gift cards.Divider 4

What the Users Say

While you can find out much regarding a service by browsing their website, we really feel the best way to evaluate it is by seeing what many users say about it. It’s the best way to get a broad view of the average customer’s experience with the solution and also trust fund their reviews.

In taking a look at Chewy reviews from individuals and online forum conversations, we’ve found that people are usually happy with their experiences making use of Chewy The choice is excellent, the prices are affordable, as well as the auto-ship feature is definitely hassle-free.

The largest grievances we located when checking out Chewy testimonials focused around a lack of international delivery and delays in shipment. It must be noted, though, that a lot of shipping hold-ups are because of issues with satisfaction, and also these are typically on the maker’s end. Chewy does its finest to provide you plenty of development notification in situation there’s an issue.

The majority of people value how easy it is to deal with Chewy if there’s a problem with your order, as well as they usually discover its customer service reps to be well-informed, valuable, and also courteous. However, it can be tough to address your problem if it’s something that requires a supervisor’s intervention.

Eventually, the majority of people appear to enjoy making use of Chewy, and also it has a loyal client base. While it is nominally in competition with Amazon, many people utilize the solutions reciprocally; nevertheless, it seems that many family pet proprietors begin going shopping on Chewy as well as only change to Amazon if Chewy doesn’t have what they require.

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Chewy Review– In Conclusion

As we’ve described in our Chewy evaluation above, they’re not best, however Chewy is among the best online family pet supply business around. It has a broad choice of products for a variety of family pets, and its prices are in line with various other major vendors. The delivery is fast, low-cost, as well as easy, and its client service is top-notch.

You will not always locate what you’re seeking on Chewy, though, and it can be hard to get complex issues addressed promptly. Thankfully, though, their charitable return plan offers you lots of time to get things ironed out.

It may not replace routine go to the pet store just yet, yet Chewy is doing every little thing that it can to make purchasing your animal as practical as feasible.

The biggest grievances we found when looking with Chewy testimonials centered around a absence of international delivery and also delays in distribution. Chewy does its ideal to give you plenty of development notice in case there’s an concern.

As we’ve described in our Chewy review above, they’re not excellent, yet Chewy is one of the best online pet supply business around. It has a broad choice of products for a wide selection of animals, and its rates are in line with various other significant suppliers. The shipping is fast, cheap, and easy, and also its client service is superior.

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