Chewy - Pet Food, Products, Supplies at Low Prices

Matthew Love Chewy Review Summary

Chewy is a reasonably current participant right into the pet food as well as accessory market, but it’s rapidly developed itself as a heavy hitter. It’s the largest committed pet dog supply site on the web, with only Amazon proving itself to be a genuine challenger.

The site prides itself on making points very easy for the typical family pet proprietor. It offers every little thing that you might potentially need to take care of your animal, even if it’s something extra unique than a pet cat or canine, and it even fills prescriptions. is among the most effective services for locating rare brand names, and also it can generally obtain your products to you in a day or more. It’s not much assistance if you have a starving animal as well as an empty cupboard , as well as it does not use anything past pet items, placing them a action behind Amazon in that regard.

It likewise doesn’t have as lots of individual reviews as Amazon does, and it’s uncertain what, if anything, it does to vet the reviews that do exist.

If you’re a animal owner who’s prepared to quit the brick-and-mortar experience (and you’re fine with not making any impulse purchases by yourself behalf), Chewy is most definitely worth a appearance. Keep reviewing for our comprehensive review.– A Quick Look

a tabby feline with collar lying on carpeted flooring

Photo Credit: jkalea, Pixabay

Browse through Chewy


  • Wide option
  • Affordable rates
  • Outstanding customer support


  • Restricted number of user testimonials
  • No prompt satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has satisfaction centers all over the United States, so it’s able to rapidly accomplish orders as they’re obtained. Normally speaking, you need to be able to obtain your things within 48 hrs of putting your order.

dog waiting on the home window

Photo: Pikist

It’s not the same as having the ability to drive to the shop to grab what you require, yet you shouldn’t have to wait long to get your things. The quick turnaround time makes it a convenient alternative for family pet owners who can intend a day or 2 ahead.

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It Pushes Subscriptions Hard

Chewy offers membership solutions, where you can set it up to make sure that it immediately sends you a new order after a fixed amount of time. That permits you to maintain a constant supply of food handy without having to bear in mind to get it every time.

To motivate owners to benefit from their subscription solution, Chewy deals a 5% discount on each order. It’s a terrific way to save cash on something that you’re mosting likely to purchase, anyhow.

It’s a win-win for both the consumers and the business. Clients conserve cash as well as trouble, while Chewy locks their customer base in for weeks at a time.

However, if you fail to remember to cancel, you can be responsible for unwanted materials. Thankfully, their return plan is generous, so all it will certainly cost you is a little bit of headache.

It Offers Prescription Medications

You can send the prescription to Chewy as well as it’ll fill it for you if your family pet takes a medicine frequently. This will likely be more affordable than experiencing your veterinarian or local drug store, and you can get automatic refills in order to reduce the aggravation to you.

Best of all, it’ll also contact your vet for you to obtain the prescription loaded, so all you have to do is provide your physician’s info.

sick pet

Credit History: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any type of concerns or inquiries , it has partners on-line 24 hrs a day, 7 days a week, so you can chat with them to get the information you require. It also has reps readily available by phone if you want to talk with a person face to face, although those hrs are much more limited.

The group really bends over backward to make sure you’re pleased. They’ll do nearly anything to make their customers delighted.

The only concern we’ve found concerning customer support is that if you have a challenging issue, you’ll likely obtain a different representative every single time you reach out. That indicates you’ll need to clarify the circumstance multiple times, instead of having a dedicated representative see your trouble through throughout.

Amusing pug canine with guy hands in striped sweater in headphones_dean drobot_shutterstock

Credit Report: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return products a full year after purchase, which is exceptionally generous. That gives you time to see if your family pet will take to a new food, as an example, before needing to make any kind of choices about maintaining it.

On the other hand, it doesn’t approve returns on prescription medications unless there’s an problem with them, such as damages or a defect. In that situation, it’ll process a replacement however not a reimbursement.

The various other concern with their return plan is that it makes use of FedEx to deal with everything. That can produce headache, as you’ll have to find a FedEx area to send your things back. It gives you an unneeded duty, however at the very least you have a ton of time to make the return.divider 9


Just how do Chewy’s costs compare to various other sites?

Normally, it’s on the same level with various other sites. The costs will differ depending on which product you’re considering, of course, yet you’ll typically locate them to be equal to those of various other major solutions.

Does it charge for delivery?

Shipping is totally free on orders over $49. For all orders under that threshold, you’ll pay a $4.95 level price.

Does it offer items for all pets or simply pet cats and canines ?

Cats as well as pets absolutely stand for the mass of their choice, however it also has committed categories for fish, birds, reptiles, horses, and various other tiny pets like gerbils and also hamsters.

The biggest oversight it has is snakes. If you have a serpent, you’ll have to really hope that the gear Chewy offers for other reptiles will certainly match your functions; or else, you’ll need to discover a various supplier.

What types of repayment does it accept?

It takes all major bank card, in addition to PayPal and Chewy present cards.Divider 4

What the Users Say

While you can learn much regarding a service by reading their website, we really feel the very best means to evaluate it is by seeing what most users say regarding it. It’s the very best means to obtain a broad view of the ordinary individual’s experience with the service and also depend on their evaluations.

In taking a look at Chewy evaluations from customers as well as forum conversations, we’ve found that individuals are usually happy with their experiences making use of Chewy The selection is exceptional, the prices are affordable, and the auto-ship attribute is certainly practical.

The most significant issues we discovered when looking through Chewy evaluations focused around a absence of global shipping and also delays in delivery. It must be noted, though, that the majority of shipping delays result from problems with satisfaction, as well as these are usually on the supplier’s end. Chewy does its ideal to offer you plenty of advancement notice in case there’s an issue, however.

Most individuals value just how very easy it is to handle Chewy if there’s a trouble with your order, as well as they normally locate its customer care reps to be knowledgeable, valuable, and also polite. It can be difficult to fix your trouble if it’s something that requires a supervisor’s treatment.

Ultimately, many people seem to appreciate using Chewy, as well as it has a faithful client base. While it is nominally in competition with Amazon, lots of people utilize the services reciprocally; however, it seems that a lot of pet owners start shopping on Chewy and also only change to Amazon if Chewy doesn’t have what they need.

Browse through Chewy.

Chewy Review– In Conclusion

As we’ve described in our Chewy review over, they’re not ideal, however Chewy is just one of the most effective online pet dog supply companies around. It has a wide option of items for a wide range of family pets, as well as its rates are in line with other significant suppliers. The delivery is quick, cheap, and convenient, as well as its client service is superior.

You won’t always discover what you’re trying to find on Chewy, however, and it can be hard to obtain complex problems addressed promptly. Though, their charitable return policy gives you lots of time to get things sorted out.

It may not replace regular runs to the pet shop right now, however Chewy is doing whatever that it can to make searching for your pet dog as convenient as possible.

The largest issues we located when looking with Chewy evaluations focused around a lack of worldwide shipping as well as hold-ups in delivery. Chewy does its best to provide you plenty of advance notice in situation there’s an concern.

As we’ve described in our Chewy review above, they’re not ideal, but Chewy is one of the finest online pet supply companies around. It has a broad option of items for a vast variety of animals, as well as its rates are in line with other major vendors. The shipping is quick, affordable, and also convenient, and also its customer solution is first-class.

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