Chewy - Pet Food, Products, Supplies at Low Prices

Ultra Chewy For Dogs Customer Service Email Review Summary

Chewy is a reasonably current entrant into the pet food and also accessory market, however it’s quickly developed itself as a heavy hitter. It’s the largest dedicated pet dog supply website on the internet, with only Amazon confirming itself to be a actual challenger.

The website prides itself on making points simple for the average family pet proprietor. It provides everything that you can possibly require to take care of your pet, even if it’s something much more exotic than a feline or dog, and also it also fills up prescriptions. is one of the best solutions for discovering rare brand names, as well as it can normally obtain your items to you in a day or more. It’s not much aid if you have a starving family pet as well as an vacant cabinet , and it doesn’t provide anything beyond pet goods, placing them a step behind Amazon in that regard.

It likewise does not have as many customer assesses as Amazon does, and it’s vague what, if anything, it does to veterinarian the evaluations that do exist.

If you’re a pet proprietor that’s willing to give up the brick-and-mortar experience ( as well as you’re all right with not making any kind of impulse acquisitions by yourself behalf), Chewy is definitely worth a look. Maintain checking out for our comprehensive review.– A Quick Look

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Image Credit: jkalea, Pixabay

Browse through Chewy


  • Wide choice
  • Competitive costs
  • Outstanding customer care


  • Restricted variety of user evaluations
  • No immediate satisfaction

Chewy Fulfills Most Orders Within 48 Hours

Chewy has fulfillment facilities around the United States, so it’s able to swiftly satisfy orders as they’re received. Usually speaking, you must have the ability to obtain your stuff within 48 hrs of placing your order.

dog waiting on the window

Photo: Pikist

It’s not the like being able to drive down to the shop to grab what you need, but you should not have to wait long to obtain your stuff. The quick turnaround time makes it a convenient choice for pet dog proprietors who can plan a day or two in advance.

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It Pushes Subscriptions Hard

Chewy deals registration solutions, where you can establish it up to ensure that it automatically sends you a new order after a predetermined amount of time. That allows you to keep a stable supply of food handy without needing to remember to order it whenever.

To motivate owners to make use of their registration solution, Chewy offers a 5% price cut on each order. It’s a wonderful way to conserve cash on something that you’re going to purchase, anyhow.

It’s a win-win for both the clients as well as the firm. Consumers conserve cash and also bother, while Chewy locks their client base in for weeks at a time.

However, if you fail to remember to cancel, you can be responsible for undesirable products. Thankfully, their return policy is generous, so all it will cost you is a little hassle.

It Offers Prescription Medications

If your pet takes a drug on a regular basis, you can send the prescription to Chewy and also it’ll load it for you. This will likely be less costly than going through your vet or neighborhood drug store, and also you can obtain automatic refills in order to minimize the hassle to you.

Best of all, it’ll even contact your vet for you to get the prescription loaded, so all you have to do is supply your physician’s information.

unwell canine

Debt: Javier Brosch, Shutterstock

Their Customer Service Is Top-Notch

If you have any concerns or worries , it has partners online 24 hrs a day, 7 days a week, so you can chat with them to obtain the details you require. It additionally has representatives readily available by phone if you wish to speak with somebody face to face, although those hrs are much more restricted.

The team really strives to ensure you’re pleased. They’ll do nearly anything to make their clients happy.

The only issue we’ve located relating to customer support is that if you have a complex problem, you’ll likely get a different agent every single time you connect. That implies you’ll have to discuss the scenario numerous times, instead of having a committed representative see your issue with throughout.

Amusing pug pet dog with guy hands in striped sweater in headphones_dean drobot_shutterstock

Credit Score: Dean Drobot, Shutterstock

Their Return Policy Is a Mixed Bag

On the one hand, Chewy allows you to return items a full year after purchase, which is exceptionally charitable. That offers you time to see if your pet dog will certainly take to a new food, as an example, before having to make any decisions about maintaining it.

On the other hand, it doesn’t accept returns on prescription medications unless there’s an issue with them, such as damages or a issue. Because case, it’ll process a substitute but not a refund.

The various other concern with their return plan is that it utilizes FedEx to deal with everything. That can produce trouble, as you’ll have to locate a FedEx place to send your things back. It provides you an unnecessary errand, but a minimum of you have a lots of time to make the return.divider 9


How do Chewy’s rates contrast to other sites?

Commonly, it’s on par with other websites. The costs will vary depending on which item you’re considering, naturally, but you’ll normally locate them to be equal to those of other significant services.

Does it bill for shipping?

Shipping is cost-free on orders over $49. For all orders under that limit, you’ll pay a $4.95 level price.

Does it provide products for all pets or just felines and dogs ?

Dogs and also pet cats absolutely represent the mass of their option, however it additionally has committed categories for fish, birds, reptiles, equines, and also various other tiny animals like gerbils and hamsters.

The greatest oversight it has is serpents. If you have a snake, you’ll have to hope that the gear Chewy offers for other reptiles will match your purposes; or else, you’ll require to locate a various distributor.

What types of payment does it approve?

It takes all major charge card, as well as PayPal and also Chewy gift cards.Divider 4

What the Users Say

While you can learn much about a solution by browsing their website, we really feel the most effective method to judge it is by seeing what most customers claim concerning it. It’s the very best method to obtain a broad view of the ordinary customer’s experience with the service as well as depend on their evaluations.

In taking a look at Chewy evaluations from individuals and also discussion forum discussions, we’ve found that people are typically pleased with their experiences using Chewy The choice is outstanding, the costs are affordable, and also the auto-ship attribute is definitely convenient.

The largest problems we found when looking through Chewy reviews centered around a lack of worldwide delivery as well as delays in delivery. It needs to be kept in mind, though, that most delivery delays result from problems with fulfillment, and also these are usually on the maker’s end. Chewy does its finest to provide you lots of development notification in instance there’s an concern.

Most individuals appreciate exactly how very easy it is to handle Chewy if there’s a trouble with your order, and also they usually discover its client service representatives to be educated, handy, as well as polite. Nevertheless, it can be hard to resolve your trouble if it’s something that needs a supervisor’s intervention.

Inevitably, most people appear to enjoy utilizing Chewy, and it has a dedicated consumer base. While it is nominally in competition with Amazon, many people utilize the solutions interchangeably; nonetheless, it appears that the majority of animal proprietors begin shopping on Chewy as well as only switch to Amazon if Chewy does not have what they require.

Go to Chewy.

Chewy Review– In Conclusion

As we’ve described in our Chewy review above, they’re not best, but Chewy is one of the most effective online animal supply business around. It has a wide option of products for a wide variety of pets, and also its costs remain in line with various other significant vendors. The shipping is quickly, inexpensive, and problem-free, and its customer service is superior.

You will not constantly find what you’re searching for on Chewy, though, and it can be challenging to get complex issues addressed promptly. However, their charitable return policy offers you lots of time to get points sorted out.

It might not replace normal go to the pet shop right now, but Chewy is doing whatever that it can to make purchasing your family pet as convenient as possible.

The greatest grievances we located when looking with Chewy testimonials focused around a absence of global delivery and also hold-ups in delivery. Chewy does its finest to offer you plenty of development notification in case there’s an concern.

As we’ve defined in our Chewy testimonial above, they’re not excellent, yet Chewy is one of the ideal online animal supply business around. It has a broad choice of products for a vast selection of family pets, as well as its prices are in line with various other major suppliers. The shipping is fast, economical, as well as convenient, and also its client service is first-class.

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